OPERATIONS MANAGER

• ASSIGNMENT : YSA Clinics

  • BGC Taguig
  • Robinsons Galleria, Quezon City
  • SM Cherry Shaw Mandaluyong
  • Robinsons Place General Trias, Cavite

JOB SPECIFICATIONS

Education

Four-Year Business Management Course

Experience Required

External: Has a minimum of 5 years related work experience.

Personal Requirement

• Well-groomed at all times
• Good health
• Pleasant and tactful
• Have a genuine interest in people

Professional Skills

BRANCH MANAGEMENT:

• Monitoring and Managing Branch Performance
• Cost/Expense Analysis
• Industry Trend Analysis
• Customer Behavior Trends Analysis
• Customer/Consumer Value Analysis
• Profit and Loss Statement

MARKETING SKILLS

• Promotions
• Competitor Analysis
• Research
• Merchandising
• Advertising / Collateral Extension
• Product Display
• Standard Price Management
• Product Availability

BUSINESS PLAN DEVELOPMENT

• Forecasting Sales
• Establishing Market Strategies
• Analyzing Business Performance
• Problem Solving & Decision Making
• Time Management
• Finding and Understanding the Customer Need Gap

SALES AND CUSTOMER MANAGEMENT

• Selling Skills
• Handling Customer Complaints
• Identifying Customer Needs
• Identifying sources of Value
• Gaining Customer Commitment

HR SKILLS

• Manpower Planning
• People Handling Skills
• Career Management
• Motivation Skills
• Performance Management Skills
• Coaching Skills
• Delegation Skills

TECHNICAL KNOWLEDGE

• Basic Inventory Management
• Basic Math and Accounting
• Cashiering Procedure
• Business Writing Skills
• Business Presentation Skills
• Business Report Writing
• Conducting Meetings
• Training Facilitation Skills

MANDATORY REQUIREMENT

• Computer Skills
• English
• Company Knowledge (Products and Services)
• Basic Customer Service Orientation
• Good Health; Well-groomed; Presentable
• Good hand coordination sensitivity when treating clients for body and facial treatments.