Operations Manager

Position Summary

Reporting to the Plant Manager, this position is responsible for leading the operations and employees of Production, Warehouse, and Maintenance, with full accountability for establishing objectives and continuous-improvement initiatives related to safety, quality, delivery, cost, methods, productivity, inventory, and equipment availability.

Activities

• Define and execute the Operations strategy for Production, Warehouse, and Maintenance, aligning it with customer demand, the plant’s growth plan, and G&W Electric’s business priorities.
• Establish the performance management framework through the Lean Daily Management System and performance boards, ensuring KPIs are accurate, standardized, updated in a timely manner, and visible to the Plant Manager and other G&W Electric facilities. Use this information to identify trends, anticipate risks, and support decision-making.
• Lead and align Production, Warehouse, and Maintenance Supervisors and Team Leaders with the plant’s strategic priorities, business objectives, and expected results, fostering a culture of accountability, collaboration, and results orientation.
• Lead capacity, resource, and budget planning for the assigned areas, controlling labor, overtime, MRO, and maintenance costs, and evaluating processes, tools, technology, and investments that improve capacity and profitability.
• Ensure compliance with corporate safety policies, applicable Mexican legal requirements, and the Integrated Management System, including ISO 9001, ISO 14001, and ISO 45001.

Requeriments

• Education: Bachelor's degree in Business, Industrial, Mechanical, Electrical, Electromechanical, Manufacturing Engineering, or a related field. Professional degree required.
• General experience: Five to seven years of related experience and/or an equivalent combination of education and training.
• Manufacturing experience: Three to five years in a low-volume/high-mix, engineered-to-order and built-to-order manufacturing environment.
• Leadership: At least ten years of progressive experience leading employees and manufacturing operations.
• Operations: Experience managing Production and directly coordinating Warehouse, material-flow, and Maintenance functions.
• Continuous improvement: Extensive knowledge and leadership in Lean Manufacturing, Six Sigma, 5S, TPM, 5P, or other continuous-improvement models, with demonstrated participation in improvement projects.
• Management systems: Experience creating and documenting processes and procedures; knowledge of ISO 9001 and fundamentals of ISO 14001 and ISO 45001.
• Management tools: Experience managing safety, quality, delivery, cost, productivity, inventory, and maintenance KPIs, as well as preparing and controlling budgets.
• Systems: Proficiency in Microsoft Office and experience with ERP systems.
• Language: Advanced English for effective communication with corporate and technical teams.
• Competencies: Strong analytical, decision-making, negotiation, problem-solving, organization, and prioritization skills.
• Interaction: Excellent interpersonal skills and the ability to work collaboratively with cross-functional teams and all levels of the organization.
• Personal leadership: Ability to teach, mentor, and develop others; strong accountability, business judgment, customer orientation, and results focus.
• Availability: Ability to respond to operational emergencies and provide support outside regular working hours when required for operational continuity.

Preferred: Experience in the power-equipment industry, customized engineered products, J.D. Edwards, and technical engineering environments.