Operations Manager

(This position is for our sister company)

Operations Manager

He oversees the end-to-end operations for the importation, customs clearance, cold-chain logistics, warehousing, inventory management, and distribution of meat products sourced from international suppliers. He ensures seamless, compliant, and cost-effective flow of imported meat products into the local market while maintaining strict food safety, quality, and regulatory standards in the food industry.

Job Description

• Lead and manage daily operations of importation processes, including supplier coordination, order placement, shipping documentation, freight forwarding, and international logistics for meat shipments.

• Oversee customs clearance, import permits, veterinary certificates, sanitary/phytosanitary (SPS) requirements, Bureau of Animal Industry (BAI)/National Meat Inspection Service (NMIS) compliance (in the Philippines context), and other regulatory filings to ensure timely release of containers.

• Manage cold-chain integrity from port of origin to final delivery — including reefer container monitoring, temperature logging, upon-arrival inspections, and handling of temperature deviations or quality issues.

• Supervise warehouse and cold storage operations: inventory receiving, storage (frozen/chilled zones), stock rotation (FIFO), order picking, repacking (if applicable), and dispatch to distributors, retailers.

• Monitor and control inventory levels of imported and local meat products to prevent stock outs, overstocking, spoilage, or wastage; collaborate with sales/forecasting teams on demand planning.

• Develop and implement operational procedures, KPIs, and continuous improvement initiatives to enhance efficiency, reduce costs (e.g., demurrage, detention, trucking, storage fees), and improve service levels.

• Ensure full compliance with food safety standards (HACCP, GMP, ISO 22000, Halal if applicable), biosecurityprotocols, traceability systems, and local/international regulations (e.g., FDA, export standards for source countries).

• Coordinate with internal teams (procurement, finance, sales, and quality assurance) and external partners (customs brokers, shipping lines, trucking companies, cold storage providers) to resolve operational bottlenecks.

• Prepare and analyze operational reports (shipment status, inventory turnover, cost per kg, spoilage rates, on-time delivery) and present insights to senior management.

• Lead, train, and motivate operations staff (warehouse supervisors, inventory analysts, logistics coordinators, drivers) to maintain high performance and safety standards.

• Handle crisis management for issues like shipment delays, product recalls, temperature excursions, or border rejections.

• Identify opportunities for process optimization, cost savings, and supply chain enhancements (e.g., new suppliers, consolidated shipments, better routing).

Job Qualifications

• Education: Bachelor's degree in Business Administration, Supply Chain Management, Logistics,

• Experience:

o At least 5–8 years in operations management within the food industry, with proven expertise in importation and distribution of meat/frozen/perishable products.

o Direct experience handling international meat imports, customs processes, cold-chain logistics, and food regulatory compliance.

o Prior roles in meat trading companies, importers/distributors, cold storage/warehousing firms, or food processing/supply chain operations preferred.

• Technical Knowledge:

o Deep understanding of meat product specifications, freezing/chilling requirements, shelf-life management, and quality indicators

o Familiarity with international trade documentation (Bill of Lading, Certificate of Origin, Health Certificates, Packing Lists)

o Strong knowledge of food safety systems (HACCP, GMP) and import regulations in relevant markets (e.g., Philippines BAI/NMIS/FDA rules).

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