Operations Manager

Operations Manager

We are seeking an experienced and results-driven Operations Manager to oversee daily business operations, improve operational efficiency, manage teams, and ensure that organizational goals are achieved. The ideal candidate will have strong leadership, problem-solving, communication, and organizational skills.

Key Responsibilities

• Manage and oversee day-to-day business operations.
• Develop and implement operational policies, procedures, and processes.
• Monitor operational performance and identify areas for improvement.
• Lead, supervise, and motivate employees to achieve performance targets.
• Prepare and monitor budgets, operational costs, and resource allocation.
• Coordinate with different departments to ensure smooth workflow and communication.
• Monitor inventory, supplies, equipment, and other operational resources as applicable.
• Ensure compliance with company policies, quality standards, and applicable regulations.
• Identify operational risks and implement corrective and preventive actions.
• Track key performance indicators (KPIs) and prepare regular management reports.
• Handle operational issues, resolve conflicts, and ensure timely problem resolution.
• Support recruitment, onboarding, training, and performance management activities.
• Build strong relationships with customers, vendors, suppliers, and other stakeholders.
• Drive continuous improvement initiatives to increase productivity and reduce costs.
• Support senior management in strategic planning and business development initiatives.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 3–7 years of relevant experience in operations or management.
• Proven experience managing teams and business processes.
• Strong knowledge of operational planning, budgeting, and performance management.
• Excellent communication, leadership, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office, particularly Excel and reporting tools.
• Ability to manage multiple priorities and work effectively under pressure.

Key Skills

• Operations Management
• Team Leadership
• Process Improvement
• Strategic Planning
• Budget & Cost Control
• Performance Management
• Problem Solving
• Vendor & Stakeholder Management
• Reporting & Data Analysis
• Communication & Negotiation

Performance Indicators

• Operational efficiency and productivity
• Cost reduction and budget adherence
• Employee performance and retention
• Customer satisfaction
• Process compliance and quality
• Achievement of operational KPIs
• Timely resolution of operational issues

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person