Operations Manager

Operations Manager – Wolverhampton

-40hr working week
-on site parking
-23 days holiday + bank hols
-Career Progression

We are a leading Water company who are seeking a Operations Manager to join our team. the role is responsible for the daily running of our site in Wolverhampton, ensuring SLAs and KPIs are met on a daily basis to deliver an effective service to our Customers within the Region.

Responsibilities:

• Ensuring effective and efficient delivery of all operational Activities
• Managing a team of people including Water Delivery Drivers, Technicians and Stock and Inventory Controllers
• Ensuring that SLAs are met on a daily basis including water deliveries, installations, services and repairs are actioned in a timely manner
• Ensuring all vehicles are compliant, working in close partnership with Fleet
• Working closely with Technical Training Managers, ensuring Technicians receive the appropriate training
• Ensure that stock levels are maintained
• Meet objectives in relation to Health & Safety, Productivity, Compliance and People Development
• Support the recruitment processes
• Ability to support driver routing, working alongside the Supervisor

Requirements:

• Strong communication skills with the ability to inspire, motivate and manage a team
• Decisive and effective decision making, problem resolving and time management
• Demonstrate high levels of resilience, self-motivated and flexible
• Proven record of managing a fast-paced Operation
• Full driving licence
• Able to complete daily reporting
• National CPC (desirable)
• Valid FLT Licence (desirable)
• Knowledge of using a CRM system (desirable)

Benefits:

• Basic salary £40,000 - £45,000
• 40hr working week, Monday – Friday
• 23 days' holiday + Bank Holidays
• Company Pension & Sick Pay
• Cycle to Work scheme
• Employee rewards and discounts
• Opportunity for career progression
• Onsite parking

BB2

Pay: From £40,000.00 per year

Work Location: In person