Operations Manager

Description

The Operations Manager is the engine behind the store – the person who makes sure product arrives, gets processed, and finds its way to the sales floor always keeping the client experience in mind. Reporting to the Store Manager, this role own’s the stockroom and inventory flow. Weekly shipments, RTVs, supply management all run through this role ensuring that it is managed efficiently, accurately, and always on brand. “On brand” doesn’t stop at the front door – it extends to the stockroom, the shelves, and everything in between.

What You'll Do

• Receive, unpack, and process weekly shipments promptly and accurately, verifying counts against packing slips and purchase orders and flagging discrepancies in a timely manner.
• Prepare and manage RTV (Return to Vendor) shipments – from documentation to packaging to timely dispatch – following Eberjey’s guidelines.
• Keep the stockroom clean, organized, and safe, using storage systems that make product easy to find, count, and restock.
• Track and manage store supplies.
• Partner with the Store Manager and sales team to keep the sales floor consistently stocked, visually merchandised, and reflective of Eberjey’s visual standards.
• Maintain presentation standards throughout back-of-house and customer-facing spaces, so the store always looks polished, on-brand, and guest-ready – stockroom included.
• Communicated proactively with the Store Manager on inventory needs, discrepancies, or operational concerns.

What You'll Need

• 1-2 years of experience in a retail stockroom, inventory, or backroom role; specialty or luxury retail experience is a plus.
• Strong organizational skills and close attention to detail especially around inventory accuracy and documentation.
• Blue Cherry and Shopify experience is a plus!
• Ability to lift and carry up to 40 lbs, and to stand, bend, kneel, reach, and climb ladders or step stools for extended periods.
• Ability to multitask and prioritize in a fast-paced retail environment.
• You’re incredibly organized and have a positive can-do attitude.
• Flexible availability, including evenings, weekends, and holidays, based on store business needs.

Eberjey Extras

• An inviting, energetic environment that embodies our female-founded, entrepreneurial mentality
• Seasoned industry leadership committed to your professional development in the fashion retail industry
• Competitive pay, generous employee discount, clothing allowance and special perks
• Commission bonus

About Eberjey

For over 28 years, Eberjey has created a space where you can feel truly yourself. A state of mind where the outside world fades and your inner voice reigns. This is the essence of living an authentic life. And it's more important than ever.

When the brand was founded in 1996, the lingerie market was dominated by designs that focused more on capturing the male gaze than on the women wearing them. Eberjey introduced comfortable styles women could feel confident in, and soon after created the iconic Gisele PJ’s that launched the brand to the next level.

With a fast-growing DTC business, five retail locations, and wholesale partners worldwide, we believe in bringing comfort and joy home to as many people as we can. Join us on our journey as we continue to create styles and spaces that encourage softness, ease, confidence, and total authenticity.

Eberjey is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.