Operations Manager

The Operations Manager is responsible for leading the daily execution of street sweeping services with a strong focus on safety, efficiency, and customer satisfaction. This role oversees all field operations, including driver management, routing, equipment maintenance, and compliance with local, state, and federal regulations. The successful candidate will drive both short- and long-term operational strategies that support profitable growth, superior service delivery, and environmental stewardship.

Key Responsibilities

Sweeping Operations

• Oversee dispatch and routing operations to ensure timely, cost-effective, and compliant pickup and disposal of waste streams.
• Lead and develop a team of drivers, technicians, and support staff; ensure adherence to Standard Operating Procedures (SOPs) and performance expectations.
• Oversee readiness of sweepers, support trucks, and municipal service equipment.
• Work closely with mechanics and fleet staff to review defects,
• maintenance needs, and out‑of‑service units.
• Ensure all pre‑trip and post‑trip inspections are completed accurately and on time.
• Approve equipment release only when safe and compliant with company standards and severity of use.
• Maintain preventive maintenance schedules based on mileage, hours,

Fleet Oversight

• Manage and optimize fleet operations, including preventative maintenance schedules, equipment availability, and repair coordination.
• Oversee readiness of sweepers, support trucks, and municipal service equipment.
• Work closely with mechanics and fleet staff to review defects, maintenance needs, and out‑of‑service units.
• Ensure all pre‑trip and post‑trip inspections are completed accurately and on time.
• Approve equipment release only when safe and compliant with company standards.
• Maintain preventive maintenance schedules based on mileage, hours, and severity of use.

Safety & Compliance

• Enforce Elite Waste’s SOP Policy, including STOP‑WORK AUTHORITY, fatigue management, and safety reporting.
• Conduct field audits, route observations, and operator coaching.
• Respond to incidents, near misses, and property damage events; preserve evidence and complete documentation.
• Ensure operators follow all DOT, OSHA, and municipal regulations.
• Lead safety briefings, corrective actions, and follow‑up training.

Leadership & Supervision

• Supervise operators, crew leads, and field personnel.
• Provide coaching, performance feedback, and corrective action when needed.
• Maintain attendance records, timekeeping accuracy, and shift documentation.
• Support hiring, onboarding, and training of new operators.
• Promote a culture of accountability, professionalism, and service excellence.

Customer & Community Relations

• Ensure Elite Waste meets or exceeds contract expectations for quality, timeliness, and documentation.
• Address customer concerns promptly and professionally.

Requirements

• Candidate must have a background in the trucking industry.
• Candidate must be a CD licensed driver.

Pay: $48,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person