Operations Manager

About Mader:

Mader Group is a global provider of maintenance in the mining, energy and industrial sectors. Today, we deploy over 4,000+ highly skilled and dynamic employees, across the major regions of Australia, North America, Africa and Asia a feat only made possible by attracting and retaining the best workforce.

About the Job:

Due to continued growth within our Road Transport division, Mader Group is seeking an experienced and driven Operations Manager to lead our operations across WA.

Location: Mader HQ -based in Applecross with free onsite parking.

Hours: Monday to Friday 6:00am - 4:00pm.

Key responsibilities will include:

• Lead and manage the day-to-day operations of the Road Transport division, ensuring service delivery meets client expectations and business objectives.
• Develop and maintain strong relationships with key clients, acting as the primary point of contact for operational matters and workforce requirements.
• Identify and pursue opportunities to grow the division through existing partnerships and new business development initiatives.
• Provide leadership, mentoring, and performance management to a team of 30+ field employees, fostering a high-performance and safety-focused culture.
• Oversee workforce planning, mobilisation, and resource allocation to ensure labour demands are met efficiently and effectively.
• Drive recruitment activities including workforce forecasting, interviewing, onboarding, and retention strategies.
• Monitor operational performance, workforce utilisation, and financial outcomes to ensure divisional targets are achieved.
• Ensure employee rosters, compliance requirements, and mobilisation processes are maintained accurately and efficiently.
• Conduct regular client visits and employee engagement activities to strengthen relationships and maintain workforce satisfaction.
• Champion Mader's safety culture through visible leadership, coaching, and continuous improvement initiatives.
• Prepare, review, and approve quotations, ensuring commercial viability and exceptional customer service.
• Collaborate with senior leadership to support strategic planning, business growth, and operational excellence across the region.

Skills and experience required:

• Trade qualification as a Diesel Mechanic (Road Transport / Heavy Vehicle).
• Demonstrated experience managing operational teams within mining, road transport, or heavy industry environments.
• Proven leadership experience with the ability to motivate, develop, and manage large workforces.
• Strong commercial acumen with experience managing client relationships and identifying growth opportunities.
• A track record of delivering operational outcomes while maintaining high safety and quality standards.
• Excellent stakeholder management and communication skills.
• Strong organisational and problem-solving abilities in a fast-paced environment.
• Intermediate to advanced Microsoft Office skill

Mader Perks:

• Award-winning company offering unmatched opportunities.
• Competitive salary and attractive annual bonus.
• Laptop and work phone provided.
• Years of service recognition and rewards.
• Ongoing team leadership training.
• Site, interstate and international travel opportunities.
• Salary sacrificing and employee discounts (retail, healthcare and more).
• Regular team events with our adventure partner 3gears.
• Fun, friendly and supportive team - worth being a part of!

Why work with us?

We’re progressive, innovative and evolving in line with market trends. We believe in driving change and building next-level careers. At Mader Group, being an “Employer of Choice” is more than a branding exercise. We are actively building an innovative, transparent and fun workplace worth being a part of.

Mader, made for our people.

Mader is proud to be an equal opportunity employer. We celebrate diversity and encourage Indigenous, Torres Strait Islander and Female applicants to apply.