Operations Manager

Operations Manager

Location: Myrtle Beach, South Carolina
Company: Coastal Turf
Job Type: Full-Time

Build Something Great in Myrtle Beach!

Coastal Turf is a professional lawn care service provider committed to delivering high-quality, reliable, and customer-focused lawn care solutions. We are looking for an experienced, motivated Operations Manager who wants to take ownership of daily operations, build a strong team, grow sales, and play a key role in the long-term success of a growing branch.

Position Overview

The Operations Manager will be responsible for the overall day-to-day operation and performance of the Myrtle Beach branch. This role will oversee team members, scheduling, sales, customer service, production, and service quality while helping establish Coastal Turf as a trusted lawn care provider in the Myrtle Beach market.

The ideal candidate is a hands-on leader with strong organizational and communication skills who enjoys working with people, solving problems, and building a successful operation.

Key Responsibilities

• Lead and manage the daily operations of the Myrtle Beach branch
• Recruit, train, motivate, and develop branch employees
• Manage team schedules and ensure efficient daily routing and production
• Oversee lawn care services and ensure work is completed to Coastal Turf standards
• Monitor service quality, customer satisfaction, and employee performance
• Generate and follow up on sales leads and help grow the customer base
• Identify opportunities to increase sales and branch profitability
• Operate, maintain, and oversee the safe use of company equipment and vehicles
• Provide excellent customer service and resolve customer concerns professionally
• Ensure employees follow company policies, procedures, and safety standards
• Maintain accurate service, production, and operational records
• Assist with hands-on lawn care services and branch operations as needed

Qualifications

• Previous experience in lawn care, landscaping, pest control, or a related field preferred
• Previous management or supervisory experience preferred
• Strong work ethic and a commitment to professionalism
• Excellent communication and leadership skills
• Highly organized with the ability to manage multiple priorities
• Sales-minded and comfortable working with customers and leads
• Ability to work outdoors and in varying weather conditions
• Valid driver's license and acceptable driving record
• Ability to obtain and maintain any required state licenses or certifications
• Reliable, dependable, and committed to being part of a growing team
• Strong problem-solving skills and a positive, team-oriented attitude

Benefits include:

• Employer Paid Dental, Vision and Life Insurance
• Health Insurance
• PTO and Paid Holidays
• Paid training and professional certifications
• Opportunities for career advancement as the branch expands
• Company support and resources to help you succeed
• Supportive, team-oriented work environment

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Have you had a DUI in the last 5 years?
• Do you have at least 3 years of good driving history?

Experience:

• Lawn care: 1 year (Required)
• Management in lawn care, landscaping or similar: 1 year (Required)

License/Certification:

• Driver's License (Required)
• Pesticide Applicator's License (Preferred)

Work Location: In person