Operations Manager

Brighter Futures Start here - Kmart Aotearoa

Kia Ora! At Kmart, we’ve been making everyday living brighter for over 50 years. Today, across 450+ stores and a 55,000-strong team, we’re one of Australia and New Zealand’s most loved retailers, and we’re just getting started.

Making everyday living brighter, from Whangārei to Invercargill – our team brings good value and good vibes to everyday Kiwis.

Want to be part of this journey? Explore careers: Kmart Careers

The Rewards You Deserve

✅ Competitive salary + bonus potential

✅ Team member discounts across Kmart & Bunnings

✅ Career pathways across Kmart Group and Wesfarmers

✅ Ongoing leadership development and support

Lead. Inspire. Deliver.

Kmart Operations Managers play a critical role in driving store performance and team success through operational excellence, exceptional customer experiences, and strong compliance across our stores.

As a key member of the store leadership team, you are responsible for supporting financial outcomes while fostering a positive and inclusive team culture.

What you’ll be doing

✅ Leadership & Motivation – Drive performance and engagement through recognition, coaching, and the effective management of development and underperformance**.**

✅ Strategic Thinking – Drive continuous improvement by analysing issues, strengthening store processes, and implementing systems that enable consistent outcomes.

✅ Relationship Building – Build strong relationships by sharing best practices and clearly communicating goals, roles, and expectations.

✅ Operational Excellence – Drive budget accountability, make informed decisions, and use financial data to improve performance while leading safety initiatives and ensuring compliance standards are met.

✅ Resilience & Adaptability – Demonstrate accountability by owning outcomes and ensuring goals and standards are consistently achieved.

✅ Growth Mindset – Drive high performance by leading the team to remain resilient through setbacks, fostering a strong sense of urgency around priorities and deadlines.

If you’re ready to lead with confidence and make an impact in a fast-paced retail environment, this is your opportunity to shine.

At Kmart Aotearoa, we celebrate the diversity of the communities we serve and are committed to creating inclusive environments where everyone feels valued and respected.

We’re proud to make our recruitment process accessible and welcoming for all. If you need workplace adjustments, email us at [email protected].

Apply now and take the next step in your leadership career with Kmart. Explore careers via the link in bio!