Operations Manager

About the Role

Ryvo is looking for a highly organized, proactive, and dependable Operations Manager to oversee day-to-day operations, keep projects moving, and ensure teams are working efficiently.

This role is ideal for someone who is comfortable managing multiple priorities, coordinating people and projects, improving processes, and making sure deadlines and standards are consistently met. You should be someone who notices what needs to be done before being asked and is comfortable taking ownership of outcomes.

Because this role works closely with U.S.-based clients and team members, candidates must have strong spoken and written English skills and be comfortable communicating professionally in English through calls, meetings, messages, and email.

Candidates must also be available to work 9:00 AM–5:00 PM Eastern Time, Monday through Friday.

Key Responsibilities

• Oversee daily operations and ensure tasks, projects, and deliverables stay on track.
• Coordinate workloads, priorities, deadlines, and responsibilities across team members.
• Monitor ongoing projects and follow up proactively to prevent delays or missed deadlines.
• Manage internal workflows, task management systems, documentation, and operational processes.
• Communicate professionally in English with team members, leadership, and clients.
• Participate confidently in calls, meetings, and client communications.
• Identify bottlenecks, recurring issues, and opportunities to improve efficiency.
• Develop and improve SOPs, processes, checklists, and internal systems.
• Ensure work is completed accurately and meets company and client standards.
• Track team performance, project progress, and operational KPIs.
• Help assign tasks and ensure responsibilities and expectations are clear.
• Conduct regular follow-ups and hold team members accountable for assigned work.
• Assist with onboarding and coordinating new team members.
• Handle operational issues independently and escalate important matters when necessary.
• Support leadership with planning, reporting, organization, and execution of company priorities.

What We’re Looking For

• Previous experience in operations management, project management, team management, or a similar role.
• Excellent spoken English and strong written English communication skills.
• Strong organizational and time-management skills.
• Ability to manage multiple projects and deadlines simultaneously.
• Strong attention to detail and follow-through.
• Comfortable managing and coordinating remote team members.
• Able to take initiative and solve problems independently.
• Strong sense of accountability and ownership.
• Comfortable working with task management, communication, and productivity tools.
• Ability to create structure and processes in a fast-moving environment.
• Confident communicating expectations and following up when work is incomplete.
• Reliable internet connection and a professional remote work environment.

Preferred Qualifications

• Experience managing remote or distributed teams.
• Experience working with U.S.-based businesses or clients.
• Experience creating SOPs and improving operational workflows.
• Familiarity with tools such as ClickUp, Asana, Monday.com, Slack, Google Workspace, Microsoft Office, or similar platforms.

Working Hours

This position requires full availability during:

Monday–Friday
9:00 AM–5:00 PM EST

Candidates must be comfortable consistently working according to Eastern Time business hours.