Operations Manager

About the role

Responsible for assisting the General Manager with the entire operation of Seminyak Shopping Village, including treatment malls, smooth operation and management of the entire operations staff to maximize their supporters all resources in a professional manner without reducing efficiency and effectiveness.

Key responsibilities

• Coordinate the operational performance of the entire staff in accordance with mission and vision of the company with the objective to coordinate and monitor any developments and problems that arise in order to increase the competency of employees
• Organize fit out in accordance with the procedure with the aim to provide the best service to tenants
• Organize and control procedures procurement unit purchases in accordance with the SOP and company policy
• Control and evaluate the performance of Housekeeping, Security and Parking Mall to provide the best service
• Control and coordinate the System and Operation Procedures all Operations Department
• Monitor operations to ensure that can provide the necessary services and resolve tenant or customer complaints quickly, accurately and effectively
• Plan strategies and operational costs as well as controlling the budget approved for the purpose of achieving efficiency
• Provide monthly reports to the Center Director
• Plan coaching and training to broaden staff to always increase the motivation of the team with the aim of improving the productivity of the team
• Set up a strategy and operational management mall with the aim of achieving efficiency and effectiveness

About you

• Bachelor of all majors, preferably with a background in Property Management or Engineering
• Minimum 5 years experience managing properties or 5 stars Hotel or mall management in similar position
• High leadership skill
• Good attention to detail
• Pro-active and hardworking