Operations Manager

QUALIFICATIONS

• Bachelor's degree in Business Administration, Operations Management, Management, Engineering, or a related field.
• At least 3–5 years of experience in operations, administration, warehouse, logistics, purchasing, or a related managerial/supervisory position.
• Experience in managing personnel and coordinating multiple departments.
• Strong leadership and decision-making skills.
• Good communication and interpersonal skills.
• Strong problem-solving and organizational skills.
• Knowledge of inventory management, purchasing procedures, and logistics operations.
• Proficient in Microsoft Office and basic reporting systems.
• Ability to work under pressure and handle multiple operational concerns simultaneously.

KEY DUTIES AND RESPONSIBILITIES

A. Overall Operations Management

• Oversee the day-to-day operations of the company and ensure that all departments are functioning efficiently.
• Coordinate with department heads, supervisors, PICs, technicians, warehouse personnel, purchasing, logistics, finance, and other concerned personnel regarding operational matters.
• Handle and resolve day-to-day employee and operational concerns that may affect productivity, project implementation, and company operations.
• Ensure that company policies, procedures, work schedules, and operational standards are properly implemented.

B. Employee and Personnel Coordination

• Assist in managing operational concerns involving all employees, whether office staff, technical personnel, warehouse personnel, drivers, or other field personnel.
• Monitor employee compliance with assigned duties, work schedules, company policies, and operational procedures and address any complaints or concerns.
• Ensure proper communication with the management, employees and HR concerning operational matters.

C. Warehouse Management and Inventory Control

• Oversee the overall operation and management of the company warehouse.
• Ensure proper receiving, storage, issuance, transfer, and return of materials, tools, equipment, and other company assets.
• Establish and maintain proper inventory control procedures and records.
• Conduct or require regular physical inventory counts and reconciliation of actual stocks against records.
• Ensure proper organization, cleanliness, security, and accessibility of the warehouse.
• Report inventory discrepancies, losses, damaged materials, or other warehouse concerns to Management.

D. Purchase Request and Purchasing Management

• Review and approve Purchase Request Forms (PRF) within the authority delegated by Management.
• Verify that purchase requests are necessary, properly justified, and aligned with project and company requirements.
• Coordinate with the Purchasing Department regarding approved purchase requests.
• Monitor the status of requested materials, equipment, tools, and supplies from request through delivery.
• Ensure that purchases are made in accordance with approved specifications, quantities, budgets, and company procedures.
• Coordinate with suppliers regarding quotations, availability, delivery schedules, pricing, and other purchasing concerns.
• Monitor supplier performance, delivery delays, price changes, and quality concerns.
• Ensure that urgent purchases are properly coordinated and acted upon without compromising company procedures and controls.
• Review purchasing requirements and recommend cost-saving measures whenever possible.

E. Logistics Management

• Oversee the company's logistics and delivery operations.
• Coordinate with technicians, PICs, warehouse personnel, drivers, and project personnel regarding deliveries and pull-outs.
• Monitor the scheduling and utilization of company vehicles and other logistics resources.
• Ensure proper documentation of deliveries, transfers, pull-outs, and returns.
• Develop an efficient logistics process to minimize unnecessary transportation costs and delays.

F. Technical and Project Operational Support

• Coordinate with the Technical Department regarding manpower, materials, tools, equipment, transportation, and other operational requirements.
• Assist in resolving operational problems encountered by technicians and project personnel.
• Monitor critical project-related concerns that require immediate operational support.

G. Problem Solving and Operational Issues

• Act as a primary point of coordination for operational problems involving employees, departments, projects, warehouse, purchasing, and logistics.
• Investigate the cause of recurring operational problems and recommend appropriate solutions.

H. Reporting and Monitoring

• Prepare and monitor regular operational reports, inventory status, purchasing and logistics activities, and recommendations for Management.

I. Policy, Compliance, and Process Improvement

• Ensure that employees and departments comply with established company policies and procedures.
• Recommend new policies, procedures, and controls when necessary to improve operations.
• Identify inefficiencies, unnecessary expenses, delays, and operational risks.
• Develop systems that will improve coordination among Operations, Technical, Warehouse, Purchasing, Logistics, Finance, and Administration.

Pay: Php40,000.00 - Php45,000.00 per month

Work Location: In person