Operations Manager

Job Summary
Clio is seeking an organized and experienced Operations Manager to oversee daily operations, support employees, maintain service standards, and help ensure smooth and efficient business activities.

Responsibilities

• Oversee daily operational activities and workflow.
• Supervise, train, and support team members.
• Coordinate staff schedules and shift coverage.
• Monitor service quality and operational performance.
• Manage inventory, supplies, and ordering needs.
• Help control operating costs and reduce unnecessary waste.
• Handle customer concerns and provide professional solutions.
• Maintain organized, clean, and safe work areas.
• Ensure company policies and safety procedures are followed.
• Coordinate communication between different teams.
• Assist with hiring, onboarding, and employee development.
• Identify operational issues and help implement improvements.

Qualifications

• Previous operations, restaurant, hospitality, or management experience preferred.
• Strong leadership and communication skills.
• Excellent organization and problem-solving abilities.
• Comfortable working in a fast-paced environment.
• Able to manage multiple responsibilities and priorities.
• Experience with scheduling, inventory, or staff coordination is helpful.
• Reliable, professional, and team-oriented.
• Flexible availability based on business needs.

Benefits

• Competitive management salary.
• Flexible scheduling.
• Employee benefits may be available.
• Training and professional development.
• Opportunities for career advancement.
• Additional benefits may vary by employer and eligibility.

About The Company
Clio is a Philadelphia-based business serving customers in a professional and welcoming environment. The Operations Manager helps coordinate staff, daily workflow, customer service, and operational standards to support consistent business performance.

Pay: $52,000.00 - $68,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: In person