Operations Manager

Operations Manager

Cristo Rey Miami High School is seeking an experienced, highly accountable Operations Manager to lead the systems, people, vendors, assets, and day-to-day infrastructure that keep our school safe, operational, prepared, and ready to serve students.

This is not simply a facilities position.

Reporting directly to the President, the Operations Manager will provide schoolwide leadership across facilities and maintenance, transportation, security, emergency preparedness, custodial operations, operational technology, food-service logistics, event operations, vendor management, purchasing, asset management, operational compliance, and capital projects.

The person stepping into this role must be comfortable moving between strategic planning and real-time execution—anticipating problems before they become emergencies, holding employees and vendors accountable, managing multiple priorities, and ensuring the campus is ready every day.

About Cristo Rey Miami High School

Cristo Rey Miami High School is a Catholic, college-preparatory school committed to educating young people of limited economic means to become men and women of faith, purpose, and service.

Through rigorous academics and our Corporate Work Study Program, students gain professional experience, skills, networks, confidence, and preparation for college and beyond.

The Operations Manager plays an essential role in creating the environment that allows that mission to happen safely and effectively every day.

What You’ll Own School Operations & Campus Readiness

• Lead and coordinate the School's day-to-day non-academic operations.
• Maintain a safe, clean, functional, professional, and student-ready campus.
• Conduct regular operational reviews and proactively identify risks, maintenance needs, service gaps, and improvement opportunities.
• Establish clear priorities, service standards, operating procedures, and accountability across assigned operational functions.

Facilities, Maintenance & Custodial Operations

• Oversee preventive maintenance, work orders, repairs, recurring inspections, custodial services, and general campus conditions.
• Coordinate HVAC, electrical, plumbing, lighting, roofing, grounds, doors, locks, fire/life-safety equipment, and other building systems.
• Prioritize facility needs based on safety, urgency, operational impact, cost, and available resources.
• Coordinate qualified contractors when specialized or licensed work is required.
• Maintain high standards for campus cleanliness, presentation, and readiness.

Transportation & Fleet Operations

• Oversee School transportation operations, including vehicles, driver coverage and scheduling, routes, inspections, maintenance, and trip coordination.
• Coordinate transportation support for field trips, athletics, the Corporate Work Study Program, and other School activities.
• Maintain required driver and vehicle documentation and ensure applicable licensing, authorization, inspection, insurance, and other requirements remain current.
• Respond to transportation disruptions and ensure appropriate operational coverage.

Security & Campus Safety

• Coordinate security personnel and/or outside security providers.
• Monitor daily security coverage, access-control operations, surveillance systems, keys and credentials, and visitor-related operational procedures.
• Coordinate the operational response to security incidents and promptly escalate significant concerns to School leadership.

Emergency Preparedness

• Coordinate the operational components of emergency preparedness and continuity planning.
• Support drills, evacuation and lockdown procedures, severe-weather and hurricane readiness, emergency equipment and supplies, and campus recovery activities.
• Help ensure the School is operationally prepared to respond to unexpected events and disruptions.

Technology & Operational Infrastructure

• Coordinate with IT providers and technology vendors regarding network and infrastructure needs affecting School operations.
• Support printers/copiers, surveillance cameras, access-control systems, classroom and office technology, and other operational technology.
• Track technology assets and coordinate repairs, replacements, installations, and vendor support.
• Escalate cybersecurity, privacy, or specialized technical matters to the appropriate authorized resources.

Institutional Calendar & Event Operations

• Review upcoming School activities and institutional-calendar needs to ensure appropriate operational preparation.
• Coordinate facilities, transportation, security, IT, vendors, equipment, room setup, deliveries, access, and other logistics.
• Anticipate operational conflicts and resolve them before they affect School programming.

Food Service & School Nutrition Operations

• Coordinate the operational side of School food service.
• Manage vendor coordination, meal-service logistics, equipment and facilities readiness, sanitation-related operational needs, and service concerns.
• Partner with designated School personnel responsible for applicable programmatic, financial, and regulatory requirements.

Vendors & Operational Compliance

• Manage contractors, service providers, and operational vendors.
• Coordinate proposals, scopes of work, schedules, site access, service quality, corrective follow-up, and vendor performance.
• Maintain required operational documentation, including certificates of insurance, permits, licenses, inspections, service records, warranties, transportation records, and other applicable records.
• Ensure the School is not committed beyond established approval authority.

Asset Management

• Maintain appropriate oversight of School operational assets, including vehicles, furniture, equipment, technology assets, keys, access devices, and other operational inventory.
• Establish systems for inventory control, condition tracking, replacement planning, warranties, transfers, and appropriate disposal.

Capital Projects & Campus Improvements

• Coordinate approved campus improvements and capital projects from operational planning through completion.
• Manage contractor coordination, schedules, site access, inspections, progress follow-up, punch lists, warranties, and project closeout.
• Identify future infrastructure and replacement needs and make recommendations to leadership.

Incident & Insurance-Claim Support

• Coordinate operational documentation following property damage, vehicle incidents, equipment failures, and similar events.
• Obtain photographs, reports, vendor assessments, repair estimates, and other required supporting information.
• Coordinate repairs and assist authorized School representatives with insurance-claim documentation and follow-up.

Purchasing & Operational Budget Management

• Manage operational purchasing and expenditures within established budgets and approval requirements.
• Review pricing, proposals, invoices, service agreements, and recurring operational costs.
• Identify opportunities to improve efficiency and control costs without compromising safety, compliance, or service quality.
• Support annual operational budgeting, forecasting, replacement planning, and capital-needs identification.

Finance and Accounting remain separate functions. This role manages operational resources and expenditures but does not own payroll, accounting records, cash management, payment processing, financial reporting, or institutional financial controls.People Leadership

The Operations Manager will supervise assigned operations personnel and coordinate the work of contractors and service providers.

Responsibilities include:

• Scheduling and coverage
• Coaching and performance expectations
• Service standards and accountability
• Work prioritization
• Vendor and contractor performance
• Employee development
• Recommendations regarding staffing and corrective action through established Human Resources processes

We are looking for someone who does not simply identify problems—but owns the process of getting them resolved.

What Success Looks Like

A successful Operations Manager will create an environment where:

• Campus operations are proactive rather than reactive.
• Maintenance concerns are identified and addressed before they become major disruptions.
• Transportation is dependable and properly documented.
• Vendors are held accountable for quality, deadlines, and cost.
• Employees understand their responsibilities and expectations.
• Events are operationally planned in advance rather than assembled at the last minute.
• Security and emergency-readiness systems are organized and routinely reviewed.
• Operational records are current, accessible, and audit-ready.
• Leadership receives timely visibility into significant risks, incidents, costs, projects, and operational needs.
• Students and employees enter a campus that is safe, functional, clean, and ready every day.

Qualifications

• Bachelor's degree in operations management, facilities management, business administration, construction management, engineering, logistics, or a related field preferred. Significant directly relevant experience may be considered in lieu of a degree.
• Approximately 5+ years of progressively responsible experience in school operations, facilities management, property/building operations, transportation or fleet operations, hospitality, construction, nonprofit operations, or a closely related environment.
• Demonstrated experience supervising employees and managing contractors or service providers.
• Working knowledge of building systems and preventive maintenance, including HVAC, electrical, plumbing, fire/life-safety systems, access control, general maintenance, and custodial operations.
• Experience coordinating vendors, contracts/service agreements, proposals, certificates of insurance, permits, licenses, and operational compliance documentation.
• Experience with operational budgets, purchasing, invoices, assets, inventory, replacement planning, and cost-control decisions.
• Strong project-management, organizational, analytical, and documentation skills.
• Ability to prioritize multiple competing operational needs and exercise sound independent judgment.
• Proficiency with Microsoft 365 and the ability to learn work-order, scheduling, purchasing, fleet, inventory, asset-management, and School-specific systems.

Strongly Preferred

• Transportation or fleet-management experience, including driver coverage, vehicle maintenance, inspections, trip logistics, and documentation.
• Security operations, emergency preparedness, incident response, surveillance/access-control, or continuity-planning experience.
• Experience coordinating IT or operational-technology vendors.
• Experience overseeing capital improvements or construction-related projects.
• Previous experience in a school, nonprofit, faith-based, or youth-serving organization.
• Experience supporting school food-service or nutrition operations.

The Person We Are Looking For

You may be a strong fit if you are:

• Highly accountable and dependable
• Proactive rather than reactive
• Comfortable making decisions
• Exceptionally organized
• Calm during operational emergencies
• Strong at managing vendors and holding people accountable
• Able to communicate effectively with executives, employees, contractors, and external partners
• Comfortable working across departments rather than operating in a silo
• Detail-oriented without losing sight of the bigger operational picture
• Motivated by improving systems rather than simply maintaining the status quo
• Comfortable being visible and present throughout the campus

This is not a desk-only operations role. The Operations Manager is expected to understand what is happening throughout the campus, inspect conditions, engage employees and vendors, and ensure operational commitments are actually completed.

Work Environment & Schedule

This is a full-time, exempt, on-site position at Cristo Rey Miami High School in North Miami.

The position requires regular movement throughout classrooms, offices, exterior areas, mechanical/building-support spaces, food-service areas, parking areas, and School vehicles.

Operational needs may occasionally require early-morning, evening, weekend, severe-weather, or emergency availability.

The employee must be able to perform the essential functions of the position with or without reasonable accommodation.

Why Join Cristo Rey Miami?

Operations may happen behind the scenes, but its impact is visible everywhere.

A safe campus.
Reliable transportation.
A classroom that is ready.
An event that runs smoothly.
A building problem resolved before it disrupts learning.

At Cristo Rey Miami, the Operations Manager helps build the conditions that allow students, teachers, and staff to succeed.

Your work here is more than a role. It supports a community and a mission centered on faith, purpose, service, and opportunity.

Employment Requirements

Employment is contingent upon successful completion and maintenance of all applicable pre-employment and ongoing requirements, which may include background screening, fingerprinting, required training, authorization or credential verification, and other requirements applicable to the position.

Cristo Rey Miami High School is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law.

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Can you confirm that you have reviewed the job description, required qualifications, position expectations, and stated salary range—and that you are comfortable proceeding based on those terms?

• This position is based onsite at our North Miami campus. Are you able to commute reliably to the school and meet the position’s onsite schedule requirements?

*
Cristo Rey Miami is a Catholic institution, and our faith-based mission and traditions are reflected in our culture and daily school activities. We welcome employees from diverse backgrounds. Are you comfortable working respectfully and effectively in this environment and supporting the school’s mission?

Work Location: In person