Operations Manager

Job Title: Operations Manager – Jewellery

Company: Muzris Gold and Diamonds
Job Location: Kadavanthra, Kochi
Experience: Minimum 5+ years in Jewellery Operations
Salary: ₹30,000 – ₹45,000 per month

Job Summary

We are looking for an experienced and result-oriented Operations Manager with strong experience in jewellery operations. The candidate will be responsible for managing day-to-day operations, ensuring smooth business processes, supporting sales teams, and maintaining operational standards across the organisation.

Key Responsibilities

• Manage and monitor day-to-day jewellery store operations.
• Ensure smooth coordination between sales, accounts, inventory, and management teams.
• Monitor inventory movement, stock handling, and reconciliation.
• Ensure proper billing, documentation, and operational procedures.
• Monitor sales performance and support teams in achieving business targets.
• Handle customer-related operational issues and ensure timely resolution.
• Ensure compliance with company policies, SOPs, and security procedures.
• Coordinate with internal teams for procurement, stock transfers, and other operational requirements.
• Prepare and review operational reports and provide regular updates to management.
• Identify operational issues and implement effective solutions to improve efficiency.
• Train, guide, and monitor staff to ensure high operational standards.
• Maintain proper records and ensure accuracy in all operational activities.

Requirements

• Minimum 5+ years of experience in jewellery operations.
• Strong knowledge of jewellery retail operations and inventory management.
• Experience in handling teams and coordinating multiple departments.
• Good communication, leadership, and problem-solving skills.
• Strong organisational and analytical abilities.
• Knowledge of billing, stock management, and jewellery retail processes will be an advantage.
• Candidates with experience in gold and diamond jewellery operations are preferred.

Employment Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Work Location: In person