Operations Manager

BOSS OFFICE PRODUCTS

188 E Villard St, Dickinson, ND | (701) 483-2898 | www.abcboss.com

We're Hiring: Operations Manager

Dickinson, ND Location | Full-Time

BOSS Office Products is looking for an organized, customer-focused Operations Manager to lead day-to-day operations at our Dickinson, ND store. This is a hands-on role at the center of everything that happens in our location — from the retail floor to the back dock — and is a great fit for someone who enjoys variety, takes ownership, and likes keeping a busy operation running smoothly.

What You'll Do

• Oversee and maintain the retail floor — merchandising, store appearance, and a welcoming customer experience
• Receive incoming freight shipments and process the associated billing accurately and on time
• Fill and process customer orders, ensuring accuracy and timely turnaround
• Handle inside sales — assist walk-in and phone customers with product selection, pricing, and orders
• Provide excellent customer service and resolve customer questions or issues promptly
• Coordinate daily workflow among store staff to keep operations running efficiently
• Help maintain accurate inventory in our store systems
• Pitch in wherever needed to keep the store running smoothly

What We're Looking For

• Strong organizational skills and the ability to juggle multiple priorities in a fast-paced environment
• A genuine, friendly approach to customer service
• Comfort learning and working with computer/order-entry systems
• Ability to lift and move freight as part of daily receiving duties
• A reliable, positive, team-oriented attitude
• Retail, warehouse, or customer service experience is a plus — but we're happy to train the right person

Compensation & Details

• Competitive pay, based on experience
• Full-time position at our Dickinson, ND store, 188 E Villard St

How to Apply

Apply in person at 188 E Villard St, Dickinson, ND, or send your resume to [email protected].

BOSS Office Products is a family-owned office supply and business solutions company serving Montana, North Dakota, and South Dakota.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person