Operations Manager

Job Role / Responsibilities

• Oversee and manage the day-to-day operations of the production plant to ensure efficient, safe, and cost-effective operations.
• Develop and implement operational plans, procedures, and systems aligned with company goals.
• Supervise and coordinate Production, Maintenance, Warehouse, Logistics, and other operational functions.
• Ensure production targets, quality standards, delivery schedules, and operational KPIs are achieved.
• Monitor production efficiency, manpower utilization, material consumption, downtime, and operational costs.
• Identify operational problems and implement timely corrective and preventive actions.
• Coordinate with QA, Maintenance, HR, Purchasing, Warehouse, and other departments to ensure smooth workflow.
• Ensure compliance with food safety, GMP, HACCP, occupational safety, environmental, and company policies.
• Lead continuous improvement initiatives to improve productivity, reduce waste, minimize downtime, and control operating costs.
• Develop and monitor preventive maintenance and equipment availability together with the Maintenance Department.
• Manage manpower planning, scheduling, attendance, productivity, and performance of operations personnel.
• Conduct regular operational meetings and provide management with reports on production performance and operational concerns.
• Handle operational incidents, investigate root causes, and recommend appropriate solutions.
• Ensure proper implementation and monitoring of company policies, procedures, and work instructions.
• Lead and motivate supervisors and team leaders and promote accountability and teamwork.
• Perform other duties and responsibilities related to operations as assigned by Management.

Qualifications

• Bachelor's degree in Industrial Engineering, Operations Management, Business Administration, Manufacturing, Food Technology, Engineering, or a related field.
• At least 5–10 years of relevant experience in operations or manufacturing, preferably in food manufacturing, snack production, or a similar industry.
• At least 3 years of experience in a managerial or supervisory role.
• Strong experience in production planning, process improvement, manpower management, and cost control.
• Knowledge of GMP, HACCP, food safety, occupational safety, and quality management systems.
• Strong leadership, decision-making, problem-solving, and organizational skills.
• Ability to analyze operational data, KPIs, production reports, and costs.
• Excellent communication and coordination skills.
• Proficient in Microsoft Office, particularly Excel and reporting tools.
• Strong ability to manage multiple departments and priorities in a fast-paced manufacturing environment.
• Willing to work on-site in Binugao, Toril, Davao City, or Digos City, Davao del Sur, and work extended hours when operational requirements demand.
• Preferably with experience in banana chips, dried fruits, snack foods, or other food manufacturing operations.