OPERATIONS MANAGER

Objectives of this role

Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company

Develop, implement, and maintain quality assurance protocols

Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity

Ensure that operational activities remain on time and within budget

Track staffing requirements, hiring new employees as needed

Oversee accounts payable and accounts receivable departments

Required skills and qualifications

Two or more years of proven success in an operations management role

Strong skills in budget development and oversight

Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service

Proficiency in conflict management and business negotiation processes

Knowledge of business productivity software and an aptitude for learning new applications

RAFFLES EMPLOYMENT PTE. LTD.