Operations Manager

Director's Office & Daily Coordination:-

• Coordinate meetings and appointments.
• Prepare meeting schedules and required information.
• Ensure all required reports/data are available before meetings.
• Record important decisions and action points.
• Follow up with concerned persons on pending actions.
• Coordinate with concerned departments/persons.
• Prepare meeting documents/presentations.
• Record MOM wherever required.
• Circulate action points.
• Escalate delayed/critical actions to the Director.

MIS & Management Reporting-

• Reports may include:
• Sales Report
• Order Booking Report
• Customer-wise Sales
• Pending Order Report
• Dispatch Report
• Monthly Sales Achievement
• New Customer Development
• Lead Status
• Exhibition Lead Status
• Business Pipeline
• Other reports specifically required by the Director
• Sales Data Analysis -
• Analysis should include:
• Monthly MIS report
• Target vs. Actual Sales
• Month-on-Month Growth
• New vs. Existing Customer Business
• Lost Business
• Pending Orders
• Sales Pipeline
• Lead Conversion

Exhibition Coordination:-

• Accompany the Director during exhibitions and important customer/ Exhibition planning.
• Coordination with organizers.
• Booth/display requirements.
• Customer invitation coordination.
• Presentation/profile preparation.
• Product/sample coordination.
• Marketing material.
• Brochures/catalogues.
• Visiting cards.
• Posters and display material.
• Exhibition schedule.
• Travel/accommodation coordination wherever required.
• Post-exhibition lead review status report from marketing .
• Initially, the EA will business meetings.
• Coordinate approval from the Director.

Director's Meeting & Plant Round Support-

• This may include:
• Customer meetings
• Internal management meetings
• Plant rounds
• Exhibitions
• Important vendor/customer meetings
• During plant rounds, the EA should capture:
• Key observations
• Pending actions
• Responsible person
• Target date
• Status

Major Requirements -

• 9–10+ years of relevant experience.
• Previous experience working closely with a Sales & Marketing Director
• Manufacturing industry experience.
• Strong understanding of Sales Operations.
• Knowledge of both Domestic and Export business.
• Understanding of export documentation and shipment processes.
• Working knowledge of Incoterms.
• Strong knowledge of order-to-dispatch cycle.
• Strong Excel/MIS skills.
• SAP working knowledge preferred.
• Excellent communication and coordination skills.
• Ability to handle confidential information.

Pay: ₹40,000.00 - ₹65,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement
• Leave encashment
• Provident Fund

Work Location: In person