Operations Manager

Operations Manager – Café

Location: Riyadh, Saudi Arabia

Type: Full-Time | On-site

About the Role:

We are looking for an experienced Operations Manager to oversee café operations, lead teams, improve performance, control costs, and ensure an excellent customer experience.

• Key Responsibilities:

1-Oversee daily operations and ensure smooth and efficient workflow.

2-Manage branch performance and lead operational teams to achieve targets.

3-Develop and improve operational procedures and service standards.

4-Monitor sales, costs, inventory, waste, and overall operational performance.

5-Ensure compliance with quality, food safety, and health & safety standards.

6-Lead, develop, and motivate teams to maximize productivity and performance.

7-Coordinate with different departments to achieve operational and business objectives.

8-Prepare operational reports and provide recommendations to senior management.

• Requirements:

1-Minimum 5 years of experience in café or restaurant operations.

2-Proven experience in operations management and team leadership.

3-Strong understanding of operational and financial KPIs.

4-Excellent leadership and people-management skills.

5-Strong analytical and decision-making abilities.

6-Excellent communication skills in both Arabic and English.