Operations Manager

Your New Company

Jim Pattison Developments (JPD) is the real estate division of the Jim Pattison Group of Companies (JPG). JPG is one of the largest privately held companies in Canada with total annual revenues of $15 billion across multiple industries including: automotive, advertising, media, agricultural equipment, food and beverage, entertainment, exporting, financial, real estate and distribution services.

JPD (www.jpdevelopments.com) currently owns and manages over 300 income-generating properties in North America, totaling over 19 million square feet including 48 grocery-anchored shopping centers. In Western Canada, JPD is also active in the development of new projects consisting of multi-family condo and rental residential, industrial, self-storage and retail commercial. JPD recently completed the Burrard Place mixed use development. The Burrard Place development is architecturally significant and includes Vancouver’s tallest residential tower. JPD also has plans to diversify the portfolio to include projects in other major centers across Canada.

Your New Role

Reporting to the Property Manager, the Operations Manager will oversee the day-to-day operations of Cherry Lane Shopping Centre, the South Okanagan’s only enclosed shopping centre. This property spans ~300,000 square feet and is home to ~50 tenants. As the operations manager, you will be responsible for ensuring the property is well-maintained, operates efficiently, and provide an exceptional experience for tenants and visitors.

In this role, you will lead an experienced onsite maintenance team while coordinating contractors and service providers across HVAC, landscaping, security, housekeeping, and other building services. You will ensure vendors meet their contractual obligations, oversee preventative maintenance and life safety programs, support capital projects, and maintain strong relationships with tenants. This role requires someone who can confidently balance multiple priorities, make informed decisions, and keep the property running smoothly, safely, and efficiently.

What you’ll need to succeed

The ideal candidate brings experience in operations, maintenance or facilities management, with shopping centre or retail operations experience preferred. You have a strong understanding of commercial building systems and operations, including HVAC, preventative maintenance, life safety, and emergency preparedness. You understand how buildings function, can confidently oversee contractors and service providers, and are comfortable making operational decisions that keep the property running effectively.

You are a confident leader who can effectively manage contractors, build strong tenant relationships, and provide clear direction to an experienced operations team. Experience with Angus Anywhere / MRI Angus is an asset. You will be required to be on call for any emergencies and have a class 5 BC Driver’s License as well as a vehicle.

What you’ll get in return

In recognition of your dedication and effort, you will receive a competitive compensation package, including a base salary of up to $80,000 - $85,000 + annual bonus, (experience dependent), three weeks of vacation, an extended health package, RRSP matching, company phone or phone allowance, and mileage compensation. JPD emphasizes a culture of collaborative effort, continuous learning and development and aims to set their staff up for success.