Aloft New York Downtown Financial District
Operations Manager
Skills
25 days ago
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Important information
Salary:
$66,200 – $70,000 / year
Location:
New York, NY, USA
Work mode:
Onsite
Published on:
30 September 2026
What they need
We are seeking a highly organized and results-driven professional to oversee day-to-day business operations and help ensure teams, processes, and systems run efficiently. This role is ideal for someone who enjoys improving workflows, supporting cross-functional collaboration, and driving operational excellence in a dynamic environment.
Responsibilities
- Oversee daily operations to ensure work is completed efficiently, accurately, and on schedule.
- Develop, implement, and improve operational processes, policies, and procedures.
- Monitor performance metrics and identify opportunities to improve productivity, quality, and service delivery.
- Coordinate with internal teams to support planning, resource allocation, and execution of business priorities.
- Manage vendor, partner, or service provider relationships as needed.
- Support budgeting, forecasting, inventory, scheduling, or other operational planning activities.
- Identify risks, troubleshoot issues, and recommend practical solutions to keep operations running smoothly.
- Prepare reports, summaries, and updates for leadership to support informed decision-making.
- Lead or contribute to process improvement initiatives and special projects.
- Promote a culture of accountability, collaboration, and continuous improvement.
Qualifications
- Bachelor’s degree in Business Administration, Operations Management, or a related field, or equivalent experience.
- Several years of experience in operations, business management, or a related leadership role.
- Strong organizational, problem-solving, and time management skills.
- Ability to manage multiple priorities and adapt to changing business needs.
- Excellent communication and interpersonal skills.
- Experience analyzing data, preparing reports, and using metrics to guide decisions.
- Proficiency with common business software and operational tools.
- Demonstrated ability to work collaboratively across departments and levels of an organization.
Preferred Qualifications
- Experience leading teams or supervising staff.
- Background in process improvement, project management, or change management.
- Familiarity with budgeting, vendor management, or operational planning.
- Experience in a fast-paced, growth-oriented environment.
What We Offer
- Opportunity to make a meaningful impact on business performance and team success.
- A collaborative environment that values initiative and continuous improvement.
- Competitive compensation and benefits package, depending on experience and location.
- Opportunities for professional development and career growth.
Equal Opportunity Statement
We are committed to creating an inclusive workplace where all individuals are treated with respect and have equal opportunities to succeed. Employment decisions are made without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic.
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