Operations Manager

GN is on an exciting growth journey powered by AI, and our EMEA operations are at the center of our ambition to build the most customer-centric Fulfillment Center in the industry. We are now looking for an Operations Manager to manage our Fulfillment Center in EMEA in Kladno – someone who can inspire teams, set strategic direction, and drive operational excellence across our Enterprise and Gaming divisions.

In this role, you will oversee day-to-day operational performance while setting the strategic direction across warehousing, shipping & distribution, logistics, AMS and inventory management.

This is a leadership opportunity for someone who thrives in a fast-paced, international environment and knows how to turn strategy into execution through strong teams, robust processes, and continuous improvement.

You will be one of the first hires and be part of establishing the new warehouse team.

What you do

As Operations Manager, you will:

• Lead and develop operations teams across key warehouse and fulfillment functions
• Drive performance across safety, quality, service, cost, inventory, and efficiency KPIs
• Set the strategic direction for EMEA operations and ensure strong execution against business goals
• Build a high-performance culture focused on accountability, engagement, and continuous improvement
• Partner with regional and global cross-functional teams to improve operational outcomes
• Oversee staffing plans, talent development, succession planning, and team capability building
• Support and improve warehouse management systems, integrations, and operational processes
• Lead reporting and analysis of operational performance and key metrics
• Create scalable processes that support business growth and customer needs

What we are looking for

You may be a great fit if you bring:

• A bachelor’s degree in business , Engineering, or a related field, or equivalent experience
• 10 years of operations experience in a fulfillment and distribution center environment
• Strong experience across B2B, B2C, and AMS operations
• At least 5 years of leadership experience
• Proven success leading managers and building high-performing teams
• Strong understanding of fulfillment, logistics, and distribution processes
• Experience driving process improvement and operational excellence
• Knowledge of warehouse management systems and system integrations
• Excellent communication, coaching, and stakeholder management skills
• Ability to work effectively across functions, regions, and cultures
• Fluency in English and Czech/Slovac in required

Who you are

You are a strategic and hands-on operations leader who can balance long-term direction with day-to-day execution. You know how to lead through others, solve problems systematically, and create an environment where teams can perform at their best.

You bring a customer-focused mindset and lead in line with GN’s leadership commitments:

• Be a Customer Geek
• Make It Happen
• Embrace to Win

Additional details

• Travel: Up to 20 days of travel per year

Interested?

If you are ready to lead operational excellence, build strong teams, and drive meaningful business impact across EMEA, we would love to hear from you.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than November 1, 2026. Applications are assessed on a continuous basis, so don’t wait to send yours.

Join us in bringing people closer

GN is entering a new chapter. Following the agreed sale of GN Hearing to Amplifon, GN will become a pure-play technology company focused on enterprise collaboration audio, gaming, and AI-powered edge audio solutions. This creates a unique opportunity to reshape how we reward, recognize, and support our people globally.

We hope you will join us on this journey and look forward to receiving your application.