Operations Manager

Key Responsibilities Leadership Duties

• Support the Operations Team, acting as a role model ensuring all employees are fully trained and competent to achieve maximum results in a safe manner
• Setting and reviewing the catering and cleaning budgets, ensuring all resources are used effectively to meet expected targets
• Ensuring that all Northern Marine Group / Francois Offshore Catering systems relating to people, fi-nance and safety are adhered to
• Communicating effectively with Client Representatives, Francois Offshore Catering Management Team, employees, and customers
• Developing the catering, accommodation and facilities service solutions using available resources whilst sticking to agreed budgets and company policies

Health & Safety

• Creating a Safety culture which ensures that all duties are carried out in accordance with operating procedures, safe systems of work, risk assessments and the Health & Safety at Work Act
• Fully supporting and enforcing all safety initiatives of Francois Offshore catering and our clients
• Providing key leadership in ensuring all employees behave and operate in the safest manner possible

Continuous Improvement

• Encouraging Operations to constantly improve service by encouraging feedback from consumers and clients and acting on feedback to improve service provision
• Assisting with Operations Team development – ensuring levels of work performance and conduct are maintained and enhanced through guidance and support

Supporting the Business Unit Head in developing and growing third party business through networking with clients, supporting tenders, developing our offer, and presenting our services to prospective clients

Candidate Requirements:

• IOSH – Managing Safely – Or Relevant Experience
• Offshore catering experience as a Chef / Chef Manager / Campboss
• Commercial management and understanding of client rates / business Profit and Loss ac-counts
• Understanding of and adherence to client contracts
• Existing network of clients / client relationships
• Ability to present catering solutions to prospective clients in an engaging, confident, and convincing manner