Operations Manager

Organization: Naveen Jindal Foundation
Position Title: Manager Operations
Location: Behlolpur, Ladwa

Role Overview

The Manager Operations will be responsible for driving operational excellence across Naveen Jindal Foundations skilling ecosystem for managing Government ITI adopted by the Foundation- Mahatma Jyotiba Phule International Skill Centre (MJPISC).

The role will ensure efficient institute management, quality training delivery, compliance with government norms, industry alignment, and strong placement outcomes, while also supporting high-impact, global-standard skilling initiatives at KISC.

Key Responsibilities

A. Govt. ITI Operations Management

1. Institute Operations & Administration

• Oversee end-to-end operations of MJPISC.
• Ensure smooth functioning of training programs, infrastructure, labs, and equipment.
• Maintain high standards of discipline, attendance, and institute governance.

2. Stakeholders Coordination & Compliance

• Liaise with all the stakeholders of the MJPISC and KISC like, Govt departments/ bodies, Facility management companies, Training partners and NCVT/SCVT bodies.
• Ensure strict compliance with all regulatory, academic, and audit requirements.
• Support inspections, reporting, and periodic stakeholders’ reviews.

3. Training Quality & Outcomes

• Assist in Planning and developing new partnerships for the institute.
• Monitor training delivery, curriculum execution, and assessment processes.
• Drive improvement in student outcomes, including pass rates, certifications, and placements.
• Integrate industry-relevant skills, digital tools, and soft skills into training.

4. Faculty & Staff Management

• Supervise training partners, training programs and administrative teams.
• Ensure capacity building, periodic training, and performance management of staff.
• Address gaps in faculty availability and capability.

5. Industry Linkages & Placement

• Develop partnerships with industries for apprenticeships, OJT, and placements.
• Track placement performance and ensure achievement of targets.
• Organize employer connects, job fairs, and campus drives.

6. Infrastructure & Resource Optimization

• Oversee maintenance and upgradation of ITI infrastructure.
• Ensure optimal utilization of equipment, labs, and funds.
• Support modernization initiatives aligned with industry requirements.

Qualifications & Experience

• Post-Graduate in Engineering / Management / Education / Social Development
• 10–15 years of experience in operations, preferably in skilling, education, or training sector
• Strong experience in managing CSR/ Skill Development Projects / PPP Models
• Exposure to government collaboration and institutional management
• Experience in international skilling or advanced training ecosystems (preferred)

Key Skills & Competencies

• Strong operational and program management skills
• Deep understanding of ITI ecosystem, NCVT/SCVT frameworks
• Government liaison and stakeholder management expertise
• Leadership and team management across multiple locations
• Data-driven decision-making and reporting ability
• Industry engagement and placement facilitation
• Problem-solving and execution excellence

Behavioral Competencies

• Mission-driven with commitment to social impact
• High ownership and accountability
• Ability to work in a multi-stakeholder environment (Govt–Industry–Community)
• Adaptability in challenging and semi-structured environments
• Strong ethical standards and integrity

Additional Desirable Attributes

• Experience in CSR-led skilling initiatives
• Exposure to international workforce mobility programs
• Familiarity with ERP/MIS systems for training management

Role Significance

This role is critical to NJF’s vision of transforming ITIs into high-quality, industry-aligned skill hubs while simultaneously supporting world-class training initiatives at KISC, thereby contributing to India's workforce readiness and global employability.