Operations Manager

Company Description BCS, Inc. – Building Cleaning Solutions is a specialized provider of commercial building services with a strong focus on client satisfaction and long-term relationships. The company emphasizes “life-promotion” for employees, contributing to a positive work environment and lower the industry standard turnover. Guided by “The BCS Creed,” a set of core life philosophies and Biblical truths, BCS operates with consistent integrity and a service-minded approach. The organization defines success by its ability to help others grow and thrive, creating a culture of accountability, respect, and support for both clients and team members.

Role Description The Operations Manager is a full-time, multi-site role based in/around Atlanta, GA and Metro-Atlanta. This role is responsible for overseeing daily cleaning operations across assigned commercial facilities. This role coordinates schedules, supervises cleaning staff, and ensures all services meet quality, safety, and regulatory standards. The Operations Manager monitors performance metrics, manages supplies and equipment, and addresses client requests and concerns promptly and professionally. They collaborate with leadership to improve processes, support employee development, and implement best practices that enhance efficiency and client satisfaction. The role also involves conducting site inspections, training team members, and maintaining clear documentation and reporting for all operational activities.

Position Details

• Full-time multi-location based role (located in/around Atlanta and Metro-Atlanta)
• Benefits : PTO, Medical, Vision & Dental Insurance
• Starting Salary: $70,000+ based on experience & skills + Commission

Qualifications

• 3+ years in commercial cleaning, facilities services or other similar operations
• 3+ years of management experience with direct reports
• Bachelor’s degree in Business, Management, Operations or similar preferred
• Bilingual English/Spanish strongly preferred
• Strong Microsoft Office Suite App experience to include Outlook, Word, PowerPoint and Excel
• Ability to work at multi-locations in Atlanta/Metro-Areas, including occasional evening or weekend hours as operations require.
• Valid driver's license and reliable transportation for daily travel

Soft Skills

• Operations and team management skills, including staff supervision, scheduling, and performance monitoring.
• Strong organizational and time-management skills, with the ability to prioritize multiple sites and tasks effectively.
• Clear and professional communication skills for interacting with clients, vendors, and team members.
• Problem-solving and decision-making abilities, with a focus on continuous improvement and client satisfaction.