Operations Manager

Job Summary
Reef is seeking an experienced Operations Manager to oversee day-to-day business activities, support team performance, and ensure efficient, consistent operations. This position is ideal for a hands-on leader who can coordinate staff, monitor operational standards, manage resources, and help improve overall business performance.

Responsibilities

• Oversee daily operations and ensure established procedures are followed.
• Lead, schedule, train, and support employees across operational functions.
• Monitor staffing levels and coordinate coverage based on business needs.
• Maintain high standards for customer service, workplace organization, and operational efficiency.
• Track inventory, supplies, equipment, and other operational resources.
• Review daily performance and identify opportunities to improve processes.
• Assist with budgeting, cost control, purchasing, and expense management.
• Address operational issues quickly and coordinate appropriate solutions.
• Maintain accurate records, reports, and shift documentation.
• Ensure compliance with company policies, safety standards, and applicable regulations.
• Communicate regularly with leadership regarding staffing, performance, and operational needs.
• Support hiring, employee development, performance coaching, and team engagement.

Qualifications

• Previous operations, restaurant, hospitality, retail, or business management experience preferred.
• Proven leadership and team-management abilities.
• Strong organizational, communication, and problem-solving skills.
• Comfortable managing multiple priorities in a fast-paced environment.
• Experience with scheduling, inventory, purchasing, or cost control is a plus.
• Strong attention to detail and follow-through.
• Professional, dependable, and results-oriented.
• Comfortable working flexible hours, including evenings and weekends when required.

Benefits

• Competitive annual salary
• Full-time management position
• Employee benefits or company-sponsored perks, where applicable
• Professional development and leadership training
• Paid time off based on company policy
• Opportunities for career advancement

About The Company
Reef operates in a customer-focused environment where efficient operations, strong teamwork, and consistent service are important to daily success. The Operations Manager will play a key role in supporting employees, maintaining standards, and helping the business operate effectively.

Pay: $58,000.00 - $72,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Parental leave
• Tuition reimbursement
• Vision insurance

Work Location: In person