Operations Manager

OPERATIONS MANAGER

Company: Stark Engineering
Location: Dubai, UAE
Job Type: Full-time, Permanent
Position: Operations Manager
Hiring: Immediate Joining – Urgent Requirement

About the Role

Stark Engineering is seeking a strong, experienced, and highly professional Operations Manager to oversee and manage the company's day-to-day operations, administrative functions, financial coordination, team management, and business activities.

The ideal candidate will be a confident communicator and strong decision-maker with excellent organizational and interpersonal skills. The candidate should have practical knowledge of accounts and financial management, along with the ability to monitor company expenses, payments, invoices, receivables, payables, budgets, and financial records.

This is a senior position requiring someone who can take ownership, manage people, communicate effectively with clients and stakeholders, and ensure smooth and efficient business operations.

Immediate joiners or candidates available on short notice will be highly preferred.

Key Responsibilities

1. Operations Management

• Manage and oversee the company's day-to-day operational activities.
• Establish and maintain efficient operational procedures and workflows.
• Monitor ongoing projects, administrative activities, resources, and business requirements.
• Ensure tasks and responsibilities are properly assigned and completed within deadlines.
• Identify operational issues and implement effective solutions.
• Monitor overall business performance and provide regular updates to management.
• Ensure smooth coordination between management, project teams, employees, clients, consultants, suppliers, and external stakeholders.

2. Accounts & Financial Management

• Oversee day-to-day accounting and financial administration activities.
• Monitor accounts payable and accounts receivable.
• Review and track invoices, purchase orders, payments, receipts, and outstanding amounts.
• Monitor company expenses and maintain proper financial records.
• Coordinate with accountants, auditors, banks, suppliers, and clients regarding financial matters.
• Monitor cash flow, collections, payments, and outstanding receivables.
• Assist management with budgeting, cost control, financial planning, and expense monitoring.
• Review financial reports and identify discrepancies or unusual transactions.
• Ensure timely submission and processing of invoices and payment documentation.
• Maintain proper documentation for financial and operational records.
• Coordinate with external accountants or accounting consultants when required.

3.Industry Experience

• Strong understanding of the Engineering, Construction, and Consultancy industry.
• Experience in managing operations within an engineering, construction, architectural, or technical services company is highly preferred.
• Familiarity with project operations, consultants, contractors, subcontractors, procurement, commercial activities, and construction-related workflows will be an advantage.
• Ability to understand technical and project-related requirements and coordinate effectively with engineers, architects, project managers, consultants, and clients.

4. Team & Staff Management

• Manage and supervise administrative and operational staff.
• Monitor employee performance, attendance, responsibilities, and productivity.
• Allocate tasks and ensure timely completion.
• Support recruitment, onboarding, and employee coordination.
• Establish a professional and productive working environment.
• Address operational and employee-related issues appropriately.
• Coordinate with department heads and project managers to ensure smooth workflow.

5. Client & Stakeholder Communication

• Act as a key point of contact for clients, consultants, suppliers, and business partners.
• Conduct professional meetings and business discussions.
• Communicate clearly and confidently with internal and external stakeholders.
• Handle client concerns, operational issues, and follow-ups professionally.
• Maintain strong professional relationships with clients and business partners.
• Represent the company professionally during meetings, negotiations, and business discussions.

5. Business & Management Support

• Work closely with senior management on business operations and strategic decisions.
• Prepare operational and management reports.
• Monitor business performance, expenses, resources, and profitability.
• Assist management in developing and implementing business strategies.
• Identify opportunities to improve operational efficiency and reduce unnecessary costs.
• Support business development activities when required.
• Assist in preparing quotations, commercial proposals, contracts, and business documentation.
• Follow up on commercial opportunities and client requirements.

6. Procurement & Vendor Management

• Coordinate with suppliers, vendors, and service providers.
• Review quotations and negotiate commercial terms where required.
• Monitor purchase orders, supplier invoices, payments, and deliveries.
• Maintain effective relationships with key vendors.
• Ensure procurement activities are aligned with company budgets and requirements.
• Identify opportunities for cost optimization.

7. Administration & Compliance

• Oversee general office administration and operational requirements.
• Ensure company documents, contracts, licenses, and records are properly maintained.
• Coordinate with PRO, legal, banking, insurance, and other external service providers when required.
• Ensure company procedures are followed consistently.
• Maintain confidentiality of financial, employee, client, and company information.

Required Qualifications & Experience

• Bachelor's Degree in Business Administration, Finance, Accounting, Management, or a related field.
• Minimum 4–8 years of relevant professional experience, preferably in a management/operations role.
• Strong experience in operations management, accounts coordination, administration, and team management.
• Previous experience in the UAE/Dubai business environment is highly preferred.
• Experience working with engineering, construction, architecture, consultancy, or similar professional organizations will be an advantage.
• Practical knowledge of accounting principles, financial documentation, invoicing, payments, receivables, payables, and cash flow.
• Strong knowledge of Microsoft Office, particularly Excel and Word.
• Experience with accounting/ERP software will be an advantage.

Key Skills & CompetenciesStrong Communication Skills – Essential

The candidate must be:

• Excellent in verbal and written English.
• Confident and professional while communicating with clients and senior management.
• Comfortable conducting meetings, negotiations, presentations, and business discussions.
• Able to communicate clearly with employees, consultants, suppliers, and external stakeholders.
• Professional, persuasive, and capable of handling difficult conversations when required.

Leadership & Management

• Strong leadership and decision-making abilities.
• Ability to manage teams and take ownership of company operations.
• Ability to work independently with minimal supervision.
• Strong negotiation and problem-solving skills.
• Ability to prioritize multiple tasks and work under pressure.
• Professional attitude with high integrity and accountability.

Financial & Commercial Awareness

• Strong understanding of accounts and financial processes.
• Ability to analyse expenses, revenue, receivables, payables, and cash flow.
• Strong commercial awareness.
• Ability to identify financial discrepancies and cost-saving opportunities.
• Understanding of business profitability and operational costs.

Preferred Candidate Profile

We are looking for a strong and mature professional who can independently handle operational responsibilities and communicate confidently at all levels.

The ideal candidate should be:

• Highly organized and responsible
• Confident and articulate
• Strong in communication and negotiation
• Financially knowledgeable
• Business-minded and commercially aware
• Experienced in managing people
• Strong in decision-making
• Proactive and solution-oriented
• Professional in dealing with clients and stakeholders
• Capable of handling confidential and sensitive information
• Able to take ownership of company operations

Key Performance Expectations

The successful candidate will be expected to:

• Ensure smooth and efficient daily operations.
• Maintain strong control over operational and administrative activities.
• Ensure proper monitoring of accounts, payments, expenses, and receivables.
• Improve operational efficiency and reduce unnecessary costs.
• Maintain strong relationships with clients, suppliers, and business partners.
• Build a productive and professional team environment.
• Provide accurate and timely management reports.
• Support senior management in business and financial decisions.
• Represent the company professionally in meetings and business discussions.

Position Details

Position: Operations Manager
Location: Dubai, UAE
Experience: 4–8 Years
Employment: Full-time, Permanent
Joining: Immediate / Short Notice Preferred
Reporting To: Senior Management / Managing Director

Work Location: In person