Operations Manager

Job Title: Operations Manager

Location: Calicut
Department: Operations
Employment Type: Full-Time
Joining: Immediate Joining

Job Summary

We are looking for an experienced and responsible Operations Manager to manage and coordinate the day-to-day operations of the organization. The candidate will ensure smooth branch operations, effective team coordination, staff management, and timely completion of operational activities.

Key Responsibilities

• Manage and monitor daily operational activities of the Calicut center.
• Coordinate with HR, academic, sales, faculty, and support teams.
• Manage staff schedules, attendance, performance, and productivity.
• Ensure smooth functioning of classes and student services.
• Handle student and parent concerns and ensure timely resolution.
• Monitor daily activities and prepare operational reports.
• Coordinate with faculty regarding schedules and academic requirements.
• Maintain proper communication between management and employees.
• Identify operational issues and implement effective solutions.
• Ensure company policies and procedures are followed.
• Support management in achieving operational and business targets.
• Coordinate events, seminars, college visits, and other activities when required.
• Maintain a professional and organized work environment.

Requirements

• Bachelor's degree in Management, Business Administration, or a related field.
• 2–4 years of experience in operations or a similar role.
• Strong leadership and team management skills.
• Good communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Good knowledge of MS Office and reporting.
• Education-sector experience will be an added advantage.

Work Location: In person