Operations Manager

We are looking for an experienced and results-oriented Operations Manager to oversee day-to-day business operations, improve operational efficiency, manage teams, and ensure that company processes are executed smoothly and effectively. The ideal candidate will have strong leadership, problem-solving, organizational, and communication skills.

Key Responsibilities

• Manage and oversee daily operational activities to ensure smooth and efficient business operations.
• Develop, implement, and improve operational policies, procedures, and processes.
• Lead, supervise, and motivate operational teams to achieve business objectives.
• Monitor employee performance and ensure adherence to company policies and standards.
• Plan and allocate resources effectively to meet operational requirements.
• Monitor key performance indicators (KPIs), productivity, costs, and service quality.
• Identify operational issues and implement timely corrective and preventive actions.
• Coordinate with management and other departments to ensure effective workflow and communication.
• Manage vendor, supplier, and service-provider relationships where applicable.
• Ensure compliance with company policies, statutory requirements, health and safety standards, and industry regulations.
• Prepare regular operational reports and provide performance updates to senior management.
• Identify opportunities for cost reduction, process improvement, and increased productivity.
• Handle customer or client escalations related to operational issues and ensure timely resolution.
• Support recruitment, training, onboarding, and development of operational staff.
• Maintain proper documentation, records, and operational controls.
• Lead continuous improvement initiatives to enhance efficiency, quality, and customer satisfaction.

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person