Operations Manager

About the job

We’re looking for an experienced Operations Manager to lead the team behind our route, event, and disaster operations. You’ll be the person who keeps drivers, equipment, and schedules running smoothly (and the one your team looks to when something needs to get resolved fast).

The most important part of this job is staying a step ahead. You're planning next week while everyone else is handling today, so nothing tomorrow catches you off guard.

This is a leadership-first role. You'll build and run our driver team - training, coaching, and holding people to our standard. You'll know their hours and handle their payroll. You'll be firm when the moment calls for it, and the people who've worked for you would say you made them better.

What you'll do:

• Manage our drivers, yard team, supervisors, driver monitoring manager and dispatch: training, coaching, and developing drivers and yard personnel. You’ll build people up & train them properly so they can advance and grow
• Handle driver hours and payroll
• Oversee our dispatcher on routes and scheduling, and cover routes/scheduling yourself as needed
• Drive route efficiency and reduce avoidable overtime
• Oversee fleet maintenance, repair oversight, and equipment readiness
• Manage your team’s performance through KPIs and drive continuous improvement.
• Purchase materials and plan inventory
• You’ll own safety, including OSHA, DOT compliance, and HOS monitoring. You’ll be the first responder for safety incidents, road accidents and equipment emergencies
• Oversee yard upkeep, services, and overall organization

What you bring:

• Experience running crews or routes in a service-based business — portable sanitation, waste, trucking, equipment rental, construction services, or similar. It doesn't have to be sanitation, but you need to understand what you're asking a driver to do.
• You've led a team before, and the people who worked for you would say you made them better
• You plan ahead instead of reacting
• You thrive when things get chaotic, because some days are
• You read people well, know when to push and when to listen
• Comfortable with route-based software and standard business tools
• Clean driving record
• Availability for weekends and after-hours as needed. This operation doesn't stop on Friday at 5pm.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Group Life Insurance
• Paid Holidays
• Paid time off

Work Location: Sanford, FL, and with availability to travel to remote events, yards and other locations as needed