Operations Manager

Reports To: Chief Administrative Officer

Salary Status: Exempt, Full-Time

About us:

Pinellas Education Foundation is a nationally recognized, dynamic non-profit organization committed to transforming students’ lives, empowering them to achieve their full potential, and providing teachers with the resources they need to excel in the classroom. Through innovative initiatives, a strong partnership with Pinellas County Schools, and collaboration with community partners, the Foundation works tirelessly to accelerate educational achievement for all students.

What we are looking for:

We are looking for our next team member who wants to contribute to making a difference for students in Pinellas County. Our mission only happens when we have great talent working collaboratively. The Operations Manager helps ensure effective day-to-day operations and advances the Foundation’s goals by coordinating cross-functional projects, managing organizational performance tracking, and overseeing key operational functions. This role is responsible for maintaining systems and processes that support efficiency and effective operations. Working closely with leadership and staff, the Operations Manager helps improve workflows, strengthen organizational performance, and support the successful implementation of the Foundation’s strategic priorities.

What we offer:

We offer an excellent comprehensive benefits package to eligible employees including health, dental and vision insurance, life insurance, STD/LTD, 403B retirement plan with profit sharing contributions, flexible and dependent care spending accounts, and misc. worksite benefits. For the current plan year, we pay 100% of the employee’s premium for one of the comprehensive medical plans offered. Eligible employees will receive 11 paid holidays plus 2 weeks off around Christmas and New Year’s, PTO days, and more!

Responsibilities:

• Manage cross-functional projects and strategic plan execution, including developing project plans, timelines, and tracking tools.
• Develop dashboards and reports to provide leadership with clear insights into organizational progress.
• Manage organizational key performance indicators (KPIs) by establishing and maintaining systems and processes for tracking progress, documentation, and regular performance reporting.
• Oversee office IT operations, providing basic troubleshooting support to staff as needed. Coordinate with the external IT provider on escalated issues, system updates, and equipment procurement, and setup to ensure efficient technology operations.
• Manage office-related budgets and track expenses for vendors, supplies, and operational needs.
• Develop, maintain, and update organizational policies and procedures. Establish an annual review process, and recommend new SOPs as needed.
• Serve as the organization’s safety lead, overseeing safety protocols, conducting risk assessments, and ensuring compliance with established procedures to maintain a safe and secure work environment.
• Identify and support opportunities to integrate AI tools to improve efficiency and effectiveness, while ensuring responsible use and data privacy.
• Support and participate in grant writing as needed by coordinating timelines, documentation, inputs, outcomes, and reporting requirements.
• Collaborate with team members to support project-related writing and content development.

Skills/Attributes:

• Strong written and verbal communication and interpersonal skills.
• Excellent organizational and project management skills, with the ability to manage multiple priorities, projects, and deadlines simultaneously.
• Strong attention to detail, accountability, and follow-through.
• Flexible, adaptable, and able to work both independently and collaboratively.
• Strong problem-solving skills, with the ability to anticipate challenges and identify solutions.
• Ability to work in a fast-paced, small-team, mission-driven environment.
• Proficiency with productivity and collaboration tools (e.g., project tracking tools, shared documents, dashboards).
• Ability to implement and improve systems and processes to support efficient and effective operations.

Education/Experience:

• Bachelor’s degree required.
• 2–3 years of professional experience required in operations oversight, project coordination, nonprofit administration, communications, or a related role.
• Project management experience or certification preferred.
• Nonprofit, education, or grant-related experience preferred.

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Prolonged periods of sitting at a desk, working on a computer, and standing.
• Must be able to lift up to 15 pounds at times.
• Standing, walking, carrying, bending, sitting, lifting, and driving.

Work Environment:

This position is based in our Largo office and is hybrid-eligible for up to two remote days per week following the initial 90-day probationary period.

Traveling to and attending occasional morning, afternoon, night, or weekend events will be required.

Job Type: Full-time

Pay: $65,000.00 - $68,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Largo, FL 33773