Operations Manager

• Location(s): CBD
• Working Days: 6 days/week
• Working Hours: 11am to 11pm (2 hrs break)

Job Description & Requirements:

• Oversee day-to-day operations of the outlet, ensuring that everything runs smoothly and efficiently.
• Ensure high levels of customer satisfaction by monitoring service standards and addressing customer feedback.
• Handle customer complaints and inquiries professionally, resolving issues quickly and efficiently.
• Manage inventory levels, ensuring that the outlet is well-stocked without over-ordering.
• Monitor and control wastage and food costs to maintain profitability.
• Ensure that the outlet complies with all health and safety regulations, including food hygiene, sanitation, and employee safety protocols.
• Ability to think on your feet and resolve problems quickly, whether related to staff, customers, or operational issues.

We Offer:

• Competitive salary and benefits package.

(Salary package is based on role responsibilities and operational working requirements)

• Opportunities for career advancement and skill development.
• A dynamic and supportive work environment.
• Staff discounts on meals.

How to Apply:
Sent your resume and a cover letter via this platform