Operations Manager

1. Job Summary

The College Operations Manager is responsible for overseeing the daily non-academic operations of the college, ensuring that campus facilities, cafeteria services, housekeeping, security, maintenance, transportation, and administrative support operate efficiently. The role focuses on maintaining a safe, clean, organised, and student-friendly campus while ensuring effective use of resources and compliance with institutional policies.

2. Key Roles and Responsibilities

A. Campus Operations Management

o Oversee day-to-day college operations and campus facilities.

o Coordinate with academic departments, administrative staff, and service providers.

o Ensure classrooms, laboratories, libraries, common areas, and student facilities are operational.

o Monitor campus readiness before college hours and during events.

o Resolve operational issues promptly to minimize disruption to students and staff.

o Get Approval from the Management when needed.

B. Cafeteria and Food Service Management

o Supervise cafeteria operations and food services provided to students and staff.

o Ensure food quality, hygiene, sanitation, and compliance with applicable food safety requirements.

o Monitor menus, food prices, portion sizes, service timings, and student satisfaction.

o Coordinate with cafeteria managers, kitchen in-charges, and food vendors.

o Review food stock, consumption, wastage, and service quality.

o Conduct regular inspections of the kitchen, serving counters, and dining areas.

C. Housekeeping and Sanitation

o Supervise housekeeping staff and cleaning.

o Maintain cleanliness in classrooms, washrooms, corridors, offices, and common areas.

o Establish cleaning schedules and monitor service standards.

o Ensure appropriate waste segregation and disposal.

o Conduct regular campus cleanliness inspections.

D. Facilities and Maintenance

o Oversee maintenance of buildings, furniture, electrical systems, plumbing, and equipment.

o Coordinate preventive maintenance and emergency repairs.

o Monitor water supply, electricity, sanitation, and other essential utilities.

o Ensure maintenance complaints are recorded and resolved within appropriate timelines.

o Maintain equipment and facility maintenance records.

E. Security and Safety

o Coordinate campus security, access control, and visitor management.

o Ensure emergency procedures and evacuation plans are maintained.

o Coordinate fire safety inspections and safety drills.

o Report and escalate accidents, incidents, and security concerns.

o Support compliance with applicable campus safety requirements.

F. Vendor and Contract Management

o Coordinate with cafeteria operators, housekeeping contractors, security agencies, and maintenance vendors.

o Monitor contractual obligations, service quality, and performance.

o Verify invoices and service records in accordance with approval procedures.

o Support vendor evaluations, renewals, and procurement activities.

G. Budget and Cost Control

o Control expenses related to utilities, housekeeping, cafeteria operations, and maintenance.

o Identify opportunities to reduce costs without compromising safety or service quality.

o Monitor consumption of electricity, water, cleaning materials, and other supplies.

o Prepare periodic operational expenditure reports.

H. Staff Supervision

o Allocate responsibilities to housekeeping, maintenance, and support staff.

o Monitor attendance, punctuality, productivity, and conduct.

o Coordinate staff training and performance reviews.

o Promote teamwork, accountability, and professional service standards.

I. Student and Staff Support

o Address operational complaints from students, faculty, and administrative staff.

o Coordinate facilities for examinations, meetings, seminars, and college events.

o Ensure student support facilities remain accessible, clean, and functional.

o Collect feedback and implement improvements in campus services.

J. Reporting and Compliance

o Maintain operational reports, inspection checklists, maintenance logs, and vendor records.

o Submit regular performance reports to college HR/ Director.

o Support institutional audits and regulatory inspections.

o Ensure compliance with applicable laws, safety standards, and college policies.

3. Qualifications and Experience

o Bachelor's degree in Business Administration, Operations Management, Hotel Management, Facilities Management, or a related field is preferred.

o Relevant experience in campus administration, facility management, hospitality, or institutional operations.

o Experience supervising service teams and managing vendors.

o Knowledge of procurement, housekeeping, cafeteria operations, and safety procedures.

4. Key Skills

o Leadership and team management.

o Planning, coordination, and problem-solving.

o Cost control.

o Vendor and contract management.

o Communication and conflict resolution.

o Reporting, documentation, and compliance monitoring.

5. Key Performance Indicators (KPIs)

o Campus cleanliness and facility readiness.

o Cafeteria food quality and student satisfaction.

o Timely closure of maintenance complaints.

o Operational expenditure against budget.

o Vendor service-level compliance.

o Safety inspection and compliance performance.

o Reduction in food, water, electricity, and material wastage.

o Student and staff satisfaction with campus services.

Interested Candidate can walkin from (9am to 3pm between Monday to Friday).

Whatsapp - +91-9363496148

Pay: From ₹28,000.00 per month

Work Location: In person