Operations Manager

Company Description Nebraska Afghan Community Center (NACC) is a 501(c)(3) non-profit organization dedicated to building a unified, educated, and self-sufficient Afghan community in Nebraska. Founded in March 2021, NACC emerged from grassroots efforts to support Afghan families arriving in Omaha and Lincoln, especially those resettled after the fall of the Afghan government in August 2021. The organization was created to transition from informal volunteer support to a structured, sustainable system of services for Afghan individuals and families. NACC collaborates with local leaders, volunteers, and partners to coordinate donation drives, volunteer groups, and community initiatives. The center operates through five key community initiatives, each supported by dedicated volunteers and workers.

Role Description The Operations Manager is a full-time, on-site role based in Omaha, NE, responsible for overseeing daily operations across NACC’s community initiatives. This role manages workflows, coordinates staff and volunteers, and ensures programs and services are delivered efficiently and consistently. The Operations Manager will develop and implement operational processes, support budgeting and resource allocation, and maintain compliance with organizational policies and non-profit regulations. They will collaborate closely with community leaders and partner organizations, track program performance, and prepare reports to inform strategic decisions. The role also includes problem-solving logistical issues, improving internal communication, and helping create a welcoming and inclusive environment for the Afghan community.

Qualifications

• Experience in operations management, program coordination, or non-profit administration, ideally within community-based or social services organizations.
• Strong organizational and time-management skills, with the ability to oversee multiple initiatives and manage competing priorities.
• Effective communication and interpersonal skills, including the ability to work with diverse communities, staff, volunteers, and partner agencies.
• Demonstrated skills in planning, process improvement, and problem-solving to enhance day-to-day operations and service delivery.
• Basic financial and budgeting awareness, including tracking expenses, managing resources, and supporting grant or donor reporting.
• Comfort with using office productivity tools and simple data systems (e.g., spreadsheets, shared documents, email and messaging platforms).
• Commitment to NACC’s mission and values, with cultural sensitivity and respect for the experiences of Afghan refugees and immigrants.
• Bachelor’s degree in a relevant field (such as nonprofit management, business administration, public administration, or social work) or equivalent combination of education and experience.
• Experience supervising staff or volunteers is highly beneficial; proficiency in Dari or Pashto and prior work with refugee or immigrant communities are a plus.