Operations Manager

Introduction

We are seeking an operations manager who thrives in a fast-paced environment and is eager to contribute across multiple areas of the business. The successful candidate will play a vital role in customer relations, streamlining day-to-day operations, supporting process improvements, and managing projects within the business.

The position is ideal for someone who is organised, enthusiastic and able to leverage their experience to successfully fulfil a wide range of tasks, while helping to drive innovation across the business.

This is a full-time role (40 hours per week) based in Milton Park / Abingdon.

Salary Circa £40,000 - £45,000 per annum subject to experience.

Ideal Candidate:

We are looking for an individual who not only meets the role requirements but also brings energy, curiosity, and a passion for innovation. The ideal candidate will be someone who is:

• Experienced in business operations: Has experience within operations and has ideally worked within Engineering or E-commerce.
• Experienced in managing a small team: Has experience managing a small team and ensuring high productivity.
• Enthusiastic and flexible: Has a positive attitude and is happy to move between a variety of tasks, embracing new challenges with a willingness to learn.
• Organised and multi-tasking: Demonstrates excellent organisational skills and can manage multiple responsibilities at once, without sacrificing attention to detail.
• Innovative thinker: Brings fresh ideas and a desire to contribute to process improvements and operational efficiency.
• Team player: Enjoys working collaboratively and contributing to a positive team environment.

Key Responsibilities:

• Line manage: Ensuring task assignment and prioritisation.
• Projects: Take on projects aimed at developing business operations, whether it’s optimising workflows, reducing lead times, or enhancing processes.
• Sales/Order processing: Handle customer orders from initiation through to delivery, ensuring timely and accurate processing.
• Supplier relations / purchasing: Communicate with suppliers to place purchase orders, follow up on deliveries, and maintain healthy supplier relationships.
• General administration: Perform a variety of administrative tasks to support operational efficiency, including documentation, scheduling, and data entry.
• Customer service: Respond to customer inquiries, providing information, resolving issues, and ensuring a smooth experience from order to delivery.
• Managing subcontractors: Manage relationships, performance, scheduling and compliance to ensure work is delivered on time, within budget and to the required quality standards.

Role Requirements:

• Experience within operations.
• Understanding of industry: Experience within engineering or manufacturing.
• Management experience: Experience within a management role.
• Able to demonstrate: complex analytical and problem-solving skills.
• Minimum education: GCSE standard or equivalent.
• Technical skills: Proficiency in office-based applications such as Word, Excel, and PowerPoint.
• Communication: Excellent written and verbal communication skills in English.
• Computer competence: Highly competent in general computer use.
• Interest in science/engineering: A genuine interest in engineering or scientific industries is preferred.
• Time management: Ability to prioritise workloads effectively and meet deadlines.
• Driving license: Full UK driver’s license preferred (not essential).

Desirable Skills & Experience:

• Prior Experience in a sales based role.
• Prior experience in an engineering, manufacturing, retail or ecommerce.
• An understanding of engineering and/or scientific industries.
• Analytical and problem-solving skills.
• Critical thinking and the ability to take ownership of tasks.

Benefits:

Annual leave: 20 days Annual Leave + Bank Holidays + Birthday.

Travel & accessibility: Free bus pass, on-site parking with electric vehicle charging, comprehensive cycle lanes.

Facilities: On-site café, free tea and coffee, changing rooms with lockers and showers as well as a nursery on the park.

Access:

· Free buses to the business park from the surrounding area

· Train via Didcot Parkway

· Road via nearby A34

· Comprehensive cycle lanes

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Application question(s):

• Please explain in your own words why you should be selected for this role. Please note all responses will go through an AI checker and will be rejected if use of AI is found.

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person