Operations Manager

Operations Manager – Facilities Management

We are seeking an experienced and driven Operations Manager to join our Facilities Management team.

This is a challenging, fast-paced role responsible for overseeing the day-to-day delivery of maintenance and facilities services, ensuring operational excellence and high levels of customer satisfaction. You will be office based and field based signing off works ensuring high standards are met.

Key Responsibilities

• Manage and support a team of engineers and planning coordinators.
• Ensure service delivery targets, KPIs, and contractual obligations are consistently achieved.
• Monitor performance, productivity, and resource allocation across all workstreams.
• Drive continuous improvement and operational efficiency.
• Build and maintain strong relationships with clients and stakeholders.
• Ensure compliance with health and safety regulations, company procedures, and industry standards.
• Support recruitment, training, and development of operational teams.

Requirements

• Proven experience in an Operations Management role within Facilities Management, Building Services, or a related sector.
• Strong leadership and people management skills.
• Experience managing mobile engineering teams and scheduling/planning functions.
• Ability to work effectively in a demanding, fast-paced environment.
• Excellent organisational, communication, and problem-solving skills.
• A trade background is essential, with a solid understanding of maintenance and engineering services.

What We Offer

• Competitive salary and benefits package.
• Opportunity to join a growing and ambitious business.
• Supportive team environment.
• Career development and progression opportunities.

If you are a proactive leader with a strong technical background and a passion for delivering exceptional service, we would love to hear from you.

Pay: From £45,000.00 per year

Benefits:

• Company pension
• Employee discount

Work Location: In person