Operations Manager

Job highlights

• Must have knowledge of BOM .

• Must have knowledge of tea blending

• Vendor Management: Manage vendor relationships and ensure effective communication to maintain a reliable supply chain.

• Purchase Order Entries: Oversee the accurate and timely entry of purchase orders, coordinating with relevant teams to maintain inventory levels.

• Production Expertise: Utilize in-depth knowledge of tea production processes to optimize production efficiency, quality, and cost-effectiveness. Must have knowledge of BOM

• Timely Dispatch and Delivery: Coordinate with logistics and distribution teams to ensure on-time dispatch and delivery of tea products to clients.

• Stock and Inventory Management: Manage incoming and outgoing stock with proper entry and reporting. Monitor stock levels, forecast demand, and implement inventory control strategies to optimize stock turnover and reduce carrying cost.

• Stock Reporting: Generate regular reports on stock levels, inventory turnover, and demand forecasting to support strategic decision-making.

• Reorder Management: Implement timely reorder processes to maintain optimal stock levels and prevent stockouts.

• Dispute Resolution: Handle disputes with vendors, clients, or within the team efficiently and effectively, maintaining a solution-oriented approach.

• Quality Assurance: Collaborate with quality control teams to uphold the highest product quality standards and adherence to industry regulations. Must have knowledge of tea blending.

• Team Leadership: Lead and mentor the operations team, ensuring alignment with company goals and fostering a culture of continuous improvement.

• Performance Metrics: Develop and monitor key performance indicators (KPIs) to evaluate the efficiency, accuracy, and productivity of operations.

• Process Optimization: Identify opportunities for process improvement and implement strategies to enhance operational efficiency.

• Client Relationship Management: Build strong relationships with clients, addressing their needs and concerns, and ensuring customer satisfaction.