Operations Manager

Client Onboarding KYC Management:

• Conduct KYC verification and ensure compliance with regulatory requirements.

• Perform risk profiling and validation checks.

• Complete form filling and documentation for onboarding clients.

• Follow up with clients and distributors for additional information or clarification whenever required.

• Stay updated with KYC regulations and internal policy changes to ensure adherence.

• Download KRA, scan and archive forms securely.

• Send welcome emails to newly onboarded clients and update CRM systems accordingly.

Distributor Onboarding Management:

• Process distributor onboarding by handling form filling and KYC validation as per established checklists.

• Ensure compliance with the onboarding checklist.

• Scan and archive onboarding documentation securely.

• Send welcome emails and onboard distributors while updating CRM.

Operational Administrative Duties:

• Daily cleanup and organization of personal mailbox.

• Process client modifications, re-KYC, closure requests, and miscellaneous inquiries.

• Maintain accurate records of client interactions and document archiving.

• Ensure compliance with documentation standards and maintain all records systematically. Should be comfortable with handling paperwork.

Process Improvement Revenue Optimization:

• Identify opportunities to boost revenue, reduce costs, or enhance process efficiency.

• Develop and implement solutions for workflow improvement and automation.

• Collaborate with teams to drive operational excellence and adherence to compliance standards.

Support client investment operations:

• Prepare detailed client portfolio reports from the fund accounting system.

• Prepare the deployment/rebalancing files.

• Manage monthly payouts to clients under the regular income strategies.

Key Skills Qualifications:

• Bachelor s degree in finance, Accounting, Business Administration, or related field.

• Proven experience in investment operations, KYC verification, and client onboarding.

• Excellent coordination and communication skills with clients and distributors.

• Proficiency in CRM systems, and regulatory compliance frameworks.

• Ability to handle paperwork effectively, ensuring accuracy and compliance.

• Ability to drive process improvements, cost-saving initiatives, and revenue optimization strategies.

• Proficiency in Microsoft excel and basic data management.

Experience :

• Preferred 2-5 years of work experience in an asset management firm including mutual fund, PMS and AIF.