Operations Manager

We are seeking a dynamic and strategic Operations Manager to lead and optimize our sales function. This person will manage and oversee all sales operations and sales quoting activities; ensures the company increases revenue year over year.

Duties and Responsibilities:

• Driving sales through networking and strategic positioning.
• Coordinates with company owners to establish production and quality standards.
• Coordinates with company owners and shipping clerks to resolve all operational customer complaints.
• Utilize JobBoss ERP systems to quote, create, and track jobs.
• Coordinates with company owners to address organizational needs, equipment utilization, and maintenance.
• Provides leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership.
• Ensures that shop operations comply with federal, state, and local, and/or company policies and regulations
• Identifies, documents, and implements opportunities for continuous improvement.
• Keeps up to date on overall activities of the company, identifying problem areas and giving feedback on actions that need to be taken.
• Performs other related duties as assigned by company owners.
• Prepares accurate and competitive sales quotes for customer orders, ensuring all costs are accounted for and pricing supports the company's profitability goals.
• Review and verify pricing on existing orders prior to order acceptance.
• Create and maintain a production schedule
• Hold weekly production meetings with key shop personnel.

Qualifications:

• Minimum 2 years’ experience with JobBoss ERP system or equivalent ERP system
• Skilled in interpreting blueprints and related documentation to support production and order requirements
• Strong sales operations background, including quote generation, customer support, and coordination between sales and production
• Demonstrate proficiency in supervising and motivating subordinates
• Commitment to excellence and high standards
• Excellent written and oral communication skills
• Basic competence in subordinates’ duties and tasks
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changingpriorities with enthusiasm
• Ability to work independently
• Knowledge of financial processes is a plus
• Demonstrates flexibility and commitment to meeting job requirements, including working extended hours when required.
• Proven leadership skills
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills
• Ability to effectively communicate with a diversity of individuals
• Good judgement with the ability to make timely and sound decisions
• Strong knowledge of all OSHA safety requirements

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person