Operations Manager

Company Overview

Mission: Live our four core values every day — Building Leaders, Always Branding, Listen to Fulfill & Delight, and Fun, Safe Winning Team. Our promise is to deliver a stress-free moving or junk removal experience and always provide our clients with H.U.N.K.S. (Honest, Uniformed, Nice, Knowledgeable Service).

About the Role

We’re looking for a driven, hands-on leader who thrives on operational excellence, team growth, and client satisfaction. As Operations Manager, you’ll oversee the daily operations of our Hillsborough location, ensuring every move and junk removal job runs smoothly, safely, profitably, and to our high standards of service. You’ll lead your team by example, build a winning culture, and partner closely with ownership to drive growth. Our location is growing 25% in 2026 and planning on 25% in 2027 with the right team!

Key Responsibilities

• Deliver 100% client amazement — ensuring loyalty, repeat business, and strong referrals
• Lead, coach, and hold team members accountable to performance and process standards
• Oversee scheduling, dispatch, and job execution for moving and junk removal services
• Utilize systematic hiring and training to recruit and develop top talent
• Conduct on-site estimates for moving and junk removal as needed
• Execute marketing plans and monitor KPIs to improve revenue and efficiency Produce and review operational reports to inform decisions
• Occasionally perform or supervise jobs in the field — must be able to lift, move, and work alongside the team when needed

Qualifications

Required:

3+ years of management experience in operations, logistics, or service industries

Strong background in sales, marketing, and systems management

Exceptional communication, leadership, and problem-solving skills

Reliable, punctual, detail-oriented, and safety-conscious

Ability to thrive in a fast-paced, high-volume environment

Preferred:

Experience managing a moving or junk removal company location

Construction or power tool experience a plus

Why Join Us

Competitive pay with performance bonuses and future profit sharing

• A fun, energetic team environment

Opportunity to grow with one of the fastest-growing service brands in the country Be part of a mission-driven team that changes lives and communities every day

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Dental insurance

Work Location: In person