Operations Manager

Job Summary:

We are seeking a highly organised, proactive, and results-driven Operations Manager with a background in Accounting and Admin Management to oversee daily business operations, ensure operational efficiency, manage financial records, supervise staff, and maintain excellent customer service standards.

The ideal candidate must possess strong leadership, financial management, administrative, and problem-solving skills, with the ability to coordinate production, sales, inventory, and customer service operations while supporting the business's growth and profitability.

Key Responsibilities:

• Oversee daily business operations, including production, sales, order fulfilment, and customer service.
• Manage financial records, daily sales reconciliation, expenses, cash flow, and financial reporting.
• Monitor inventory, coordinate procurement, manage suppliers, and minimise wastage.
• Supervise staff, coordinate schedules, monitor performance, and enforce company policies.
• Provide executive support to the Managing Director, including schedule management, appointments, correspondence, meetings, and task follow-ups.
• Maintain accurate business records, prepare operational reports, and ensure proper documentation.
• Monitor operational costs, sales targets, and business performance to improve efficiency and profitability.
• Ensure product quality, workplace hygiene, excellent customer service, and confidentiality in all business dealings.

Work Schedule

• 6 days a week

Requirements

• A Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Demonstrable background or experience in accounting, bookkeeping, financial reporting, and administrative management.
• Previous experience, at least 3 years, in operations management, retail, food service, hospitality, bakery, or a related business is an advantage.
• Strong numerical, analytical, organisational, and problem-solving skills.
• Proficiency in Microsoft Excel, Word, and other relevant tools.
• Excellent leadership, communication, and interpersonal skills.
• High level of integrity, attention to detail, and financial accountability.
• Ability to multitask, work under pressure, and manage competing priorities.

How to Apply:

Interested candidates should send their CV and a letter introducing themselves to

Pay: ₦150,000.00 - ₦200,000.00 per month

Work Location: In person