Operations Manager

Company: The Botanist

Role: Operations Manager

Salary: £70,000

Location: Reading, Berkshire, RG1 2HB

Role Overview: Lead and inspire General Managers across 6-7 multi-site hospitality locations to deliver outstanding guest experiences and strong commercial results. Drive revenue growth, optimise profit, and uphold brand standards, fostering a high-performance culture through effective coaching, talent development, and clear communication to ensure consistent quality and continuous improvement.

Operations Manager (Multi-Site Hospitality) – London and South | The Botanist // New World Trading Company Salary from £65,000 + Bonus This role has accountability for 6-7 locations with key sites across London and regional UK locations (including Watford, Marlow, Reading, Bournemouth)

Candidates must have 2 years+ multi-site experience in a similar environment clearly evidenced within their application.

Who We Are – The Botanist The Botanist was founded in 2012 with one simple mission: to celebrate the vibrant world of botany through food, drink, and unforgettable experiences. Our spaces are alive with the spirit of nature, where energy is high, connections are real, and creativity flows through everything we do. From menus that celebrate fresh, seasonal produce to our inventive, botanically inspired cocktails curated by our resident botanist , we’re proud of our warm, unpretentious approach to hospitality.

Add in live music every weekend, unforgettable moments, and a culture that values honesty, hard work, fairness and fun in equal measure, and you’ll find a place where people can truly thrive.

We believe individuality matters , great teams create great experiences, and careers should grow as creatively as our menus. If you’re excited by energy, teamwork and doing things a little differently, you’ll feel right at home here.

The Botanist. J ust a little bit more than you expected.

What will you do? You’ll lead and inspire General Managers to deliver outstanding guest experiences while driving strong commercial results. You’ll set clear expectations, roll up your sleeves when needed, and lead from the front – creating a high-performance culture that’s hardworking, positive, and genuinely enjoyable to be part of.

You’ll uphold brand standards across all sites, ensuring consistency, quality, and continuous improvement. Through regular business reviews, open and honest conversations, and clear communication, you’ll keep teams aligned on performance, priorities, and wellbeing – treating people fairly and with respect while maintaining high standards.

You’ll own financial performance, driving revenue growth, sales execution, and profit optimisation while confidently managing P&L results. You’ll motivate your General Managers to stretch beyond targets and take pride in running great businesses.

Developing people will be central to your leadership. You’ll recruit, coach, and grow talent for today and the future, handling performance and people matters promptly, fairly, and with integrity – while keeping energy high and celebrating wins along the way.

Why join us?

• Salary from £65,000 before bonuses
• AXA private healthcare for you and your immediate family.
• 50% discount for you and up to 5 guests when dining at any of our restaurants.
• Free meals on shift – choose from some of our most loved classics.
• Your birthday (and the day after) are guaranteed days off.
• Education subsidies to support your personal growth goals.
• Access to the TRONC pot via TiPJAR.
• Stream – Giving you financial flexibility and retail discounts.
• Hospitality Action support for wellbeing, finance and counselling.

We celebrate individuality and believe our people thrive when they can be themselves. If our brand matches yours, apply below. You’ll love it here!

About Candid Hospitality Candid is a hiring platform built for hospitality. Instead of applying with a CV and waiting to hear back, you create a profile, set what you’re looking for (role, salary, location) and get matched with jobs that actually fit.

When there’s a match, you chat directly with the hiring team - no long application processes, no getting lost in a pile of CVs. It’s a simpler, more direct way to find a role that suits you.

What’s next?

• Click apply & sign up Download the app or head to the website to create your account
• Build your profile Tell us about your experience, what you’re looking for and complete your quick culture snapshot
• Start matching See roles that fit your preferences, apply with a swipe and chat directly with brands hiring teams when there’s mutual interest.