Bpo Integra
Operations Manager
Skills
7 days ago
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Important information
Contract type:
Permanent
Location:
Coimbatore, Tamil Nadu, India
Work mode:
Onsite
Published on:
21 October 2026
What they need
Greetings from Integra Global Solutions, Coimbatore!
We are hiring Operations Manager to join our organization in Coimbatore.
RESPONSIBILITIES:
- Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
- Maintain constant communication with Clients, US office, staff and Management to ensure proper operations of the Team.
- Anticipates and tracks operational and tactical risks and providing strategic solutions.
- Develop, implement, and maintain quality assurance protocols and reporting.
- Increase the efficiency of existing processes and procedures to enhance the Teams internal capacity.
- Lead, motivate, and support a large team within a time-sensitive and demanding environment.
- Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service.
QUALIFICATIONS:
- Bachelors degree in program management, business or public administration, technical management, information systems, engineering, finance/accounting, or related fields
- 3+ years of proven success in an operations management role and over all experience of 8+ Years.
- Excellent interpersonal communication and organizing skills to coordinate project activities.
- Ability to work with details and time-sensitive issues.
- Good decision-making skills and response to high-pressure situations
- Excellent proficiency in MS office and preparation of Excel reports
- Willingness to work in rotational shifts
Interested candidates can share the resume to [email protected]/ Whatsapp- 80729 82125
Location: Coimbatore
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