Operations Manager

Key Responsibilities

• Oversee daily logistics, transportation, and warehouse operations
• Manage shipment scheduling, routing, and dispatch to ensure on-time delivery
• Monitor KPIs including delivery accuracy, turnaround time, and cost efficiency
• Develop and implement operational policies, SOPs, and best practices
• Coordinate with clients, suppliers, and internal stakeholders to resolve operational issues
• Lead, train, and evaluate staff to improve performance and accountability
• Ensure compliance with safety standards, company policies, and industry regulations
• Analyze operational data and prepare reports for management
• Drive process improvements to reduce costs and increase productivity
• Support strategic planning and expansion initiatives

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field
• Minimum 3–5 years of experience in logistics, operations, or supply chain management (preferably supervisory)
• Strong leadership, problem-solving, and decision-making skills
• Excellent organizational and communication abilities
• Knowledge of logistics systems, fleet management, and inventory control
• Proficient in MS Office and logistics software / ERP systems
• Able to work under pressure and meet tight deadlines