Operations Manager – Community Programmes (Mandarin & English Speaking)

Operations Manager – Community & Environmental Programmes

Balmoral, Auckland | Permanent Part-Time | Approx. 30 hours per week

The Chinese Conservation Education Trust (CCET) is a well-established Auckland charitable organisation delivering environmental education, waste minimisation and community programmes across Auckland.

CCET is seeking an experienced Operations Manager to lead its day-to-day operations, programme delivery and stakeholder relationships.

Reporting to the CEO and Board, you will oversee staff and volunteers, coordinate community programmes and events, manage Council and funder requirements, and ensure projects are delivered effectively and reported accurately.

This role would suit an experienced operations, programme or project professional with strong community-sector experience who enjoys combining hands-on delivery, stakeholder engagement and operational leadership.

What you’ll be doing

• Lead CCET's day-to-day operations and coordinate staff, contractors and volunteers
• Plan and oversee environmental education programmes, workshops, community activities and events
• Manage delivery of Auckland Council WasteWise and other funded programmes, ensuring agreed outcomes and contractual requirements are met
• Prepare programme, activity and accountability reports for the Board, Council and other funders
• Maintain effective relationships with Auckland Council, funders, community organisations and programme partners
• Support funding applications and ongoing communication with funding organisations
• Coordinate programme schedules, resources, venues, volunteers and operational logistics
• Maintain appropriate policies, procedures, records and administrative systems
• Ensure activities are delivered in line with CCET's governance, financial delegation and Health & Safety requirements
• Provide regular operational updates and recommendations to the Chair and Board

What you’ll bring

• Relevant experience in operations management, programme/project management or community programme delivery
• Experience within a charitable trust, NGO, community organisation, government-funded programme or similar environment is highly desirable
• Experience managing Council/funder reporting, contracts, funding requirements or accountability reporting
• Strong stakeholder-management and relationship-building skills
• Experience coordinating staff, contractors and/or volunteers
• Excellent organisation, judgement and ability to manage multiple priorities independently
• Fluent written and spoken English is essential, including confidence preparing professional reports and communicating with external stakeholders
• Cantonese language capability would be an advantage
• Good digital and administrative capability
• Flexibility to attend some weekend community activities and travel locally within Auckland when required

Why consider this opportunity

This is an opportunity to take a key operational leadership role within an established charitable organisation making a practical contribution to environmental education, sustainability and Auckland's diverse communities.

You will have the opportunity to work closely with the Chair and Board while taking ownership of programmes, stakeholder relationships and operational delivery.

You will receive:

• A meaningful role with visible community and environmental impact
• Significant ownership of CCET's operations and programme delivery
• Direct engagement with Auckland Council, funders and community stakeholders
• Opportunity to help strengthen CCET's operational systems and future capability
• Flexible permanent part-time employment of approximately 30 hours per week
• Remuneration negotiated based on relevant experience and capability

Apply now

If this opportunity sounds interesting to you, please apply through SEEK with your CV and a brief cover letter outlining your relevant operations, programme delivery and stakeholder-management experience.

For confidential enquiries, please contact the recruitment consultant Sarah at Heliview AI & HR Consulting: [email protected].

Applicants must have permanent and unrestricted rights to work in New Zealand. Overseas applicants will not be considered.