Operations Manager, Environmental Solutions - Canada

Republic Services Environmental Solutions is seeking an experienced Operations Manager to lead our Canadian operations team. This role will oversee critical environmental services operations, ensuring safe and compliant management of hazardous and non-hazardous waste streams while delivering exceptional service to industrial, commercial, and government customers throughout the region.

Position Summary

The Operations Manager, Environmental Solutions - Canada is responsible for leading safe, compliant, and efficient operations across assigned facilities and business units. This role provides day-to-day leadership for hazardous waste processing, transportation, logistics, facility operations, and environmental compliance while ensuring exceptional service to customers.

The Operations Manager drives operational excellence through employee development, continuous improvement, cost management, and execution of safety and compliance programs. This position partners closely with sales, transportation, regulatory, maintenance, and customer-facing teams to achieve business objectives while maintaining the highest standards of environmental stewardship and workplace safety.

Principal Responsibilities

• Lead daily operations to ensure safe, compliant, and efficient execution of hazardous waste management activities.
• Promote a strong safety culture and ensure adherence to all company, provincial, federal, and local environmental, health, and safety regulations.
• Manage facility operations, transportation coordination, waste processing activities, inventory control, and customer service performance.
• Ensure facilities are properly staffed, trained, and equipped to meet operational demands.
• Develop, coach, and lead supervisors and frontline employees through clear expectations, performance management, and career development.
• Drive accountability for key operational metrics including safety, compliance, productivity, quality, cost, and customer service.
• Partner with Sales and Technical teams to evaluate customer opportunities, support site assessments, develop scopes of work, and provide operational input on customer solutions.
• Monitor operating expenses and capital expenditures while identifying opportunities to improve efficiency and profitability.
• Lead continuous improvement initiatives focused on process optimization, workflow efficiency, waste management practices, and resource utilization.
• Ensure compliance with permits, licenses, operating approvals, and regulatory reporting requirements.
• Maintain productive relationships with regulatory agencies, customers, vendors, and community stakeholders.
• Support business growth initiatives, facility expansion activities, permit modifications, and operational improvement projects.
• Protect company assets through effective maintenance planning, facility upkeep, equipment management, and operational controls.
• Participate in budgeting, forecasting, workforce planning, and strategic operational reviews.
• Lead investigations, corrective actions, and root-cause analysis related to safety, environmental, operational, or customer service issues.
• Collaborate with Transportation, Logistics, Sales, Compliance, and Maintenance teams to achieve business goals and customer commitments.
• Perform other duties and projects as assigned.

Qualifications

• Thorough knowledge of hazardous waste management, environmental services operations, and regulatory compliance.
• Strong understanding of industrial safety programs, environmental regulations, waste transportation requirements, and treatment, storage, and disposal operations.
• Proven ability to lead and develop high-performing operational teams in a fast-paced environment.
• Demonstrated success managing budgets, controlling costs, and improving operational performance.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Ability to prioritize competing demands, manage multiple projects, and drive results through others.
• Proficiency with Microsoft Excel, Word, PowerPoint, and operational reporting systems.
• Excellent communication skills with the ability to interact effectively with employees, customers, regulators, and senior leadership.

Minimum Requirements

• Bachelor's degree preferred or equivalent combination of education and experience.
• 5+ years of progressive operations leadership experience in environmental services, waste management, transportation, industrial services, manufacturing, logistics, or a related industry.
• Minimum 3 years of direct people leadership experience.
• Experience managing safety, compliance, and operational performance metrics.
• Knowledge of hazardous waste management, environmental regulations, and transportation operations preferred.
• Experience leading multi-functional teams in a regulated operating environment preferred.