Operations Manager - Freight Forwarding

Our client is a fast-growing specialist in time critical logistics. They move urgent, high-value freight around the world for customers in sectors where downtime costs serious money. Global reach, premium service, and a genuine around-the-clock operation.

They are now looking for an Operations Manager to take ownership of day-to-day operations in Brisbane.

The role

• Lead and run daily operations across urgent international air freight movements
• Manage shipments end to end: bookings, routing, customs coordination, delivery
• Make fast calls under pressure when timelines are tight and stakes are high
• Build and coach a small operations team as the business grows
• Own service quality, keep customers informed, and solve problems before they escalate
• Improve processes and systems to support rapid growth

About you

• Solid freight forwarding operations background, ideally with strong air freight exposure
• Experience running urgent or express shipments and working to hard deadlines
• Comfortable in a 24/7 environment where things move quickly
• CargoWise experience highly regarded
• Hands-on leader who stays calm under pressure and gets things done
• Strong communicator with customers, carriers and agents

Why this role

• Join a growing business at a stage where you can shape how operations run
• Genuine variety, no two days the same
• Work with a premium service offering, not commodity freight
• Competitive salary package on offer

To find out more, apply now or contact Sam Smeaton at LogiHire on [0480 892 808](tel:0480 892 808) or [email protected]