Operations Manager – HCBS-AMH Program

Job Summary

We are seeking a dynamic and experienced Operations Manager to lead our HCBS-AMH (Home and Community-Based Services - Adult Mental Health) Program. In this vital role, you will oversee the daily operations of community-based mental health services, ensuring compliance with health regulations, delivering exceptional care, and managing a dedicated team. Your leadership will drive program excellence, foster a positive environment for clients and staff, and promote innovative approaches to mental health support within the community. This position offers an exciting opportunity to make a meaningful impact in the lives of individuals with mental health needs while ensuring operational efficiency and regulatory adherence.

Responsibilities

• Lead the planning, coordination, and delivery of HCBS-AMH services in accordance with state and federal regulations, including long-term care policies and disability services standards.
• Supervise and support care teams, including nurses, case managers, and support staff, fostering a collaborative environment focused on high-quality resident care.
• Develop, implement, and monitor individualized care plans that address residents’ mental health needs, ensuring alignment with best practices in dementia care, Alzheimer's care, memory care, and senior care.
• Oversee compliance with all health regulation policies related to assisted living facilities, nursing home administration, and residential care homes.
• Manage program budgets and financial resources effectively through financial management skills such as budgeting and financial acumen; ensure proper documentation of expenditures.
• Maintain thorough knowledge of long-term care regulations and ensure all operations meet licensing standards for nursing home administration and home & community care services.
• Utilize Microsoft Office tools to prepare reports, track performance metrics, and communicate effectively with team members and stakeholders.
• Oversee medication administration procedures in accordance with healthcare protocols while supervising medication management practices.
• Manage staffing schedules, supervise team performance, conduct evaluations, and promote leadership development within your team.
• Foster strong relationships with residents’ families by ensuring residents’ rights are upheld and their needs are prioritized at all times.

Qualifications

• Proven management experience in healthcare settings such as nursing homes, assisted living facilities, or residential care homes; supervisory experience required.
• Extensive knowledge of long-term care regulations, health regulation policies, dementia care practices, Alzheimer’s care strategies, and memory care standards.
• Demonstrated leadership skills in managing multidisciplinary teams within senior living or home & community care environments.
• Strong background in nursing or nursing leadership; experience working with individuals with developmental disabilities preferred.
• Proficiency in Microsoft Office suite for reporting and documentation purposes.
• Experience in healthcare financial management including budgeting and resource allocation.
• Knowledge of resident’s rights legislation and best practices for person-centered care delivery.
• Familiarity with disability services programs and managing compliance with federal/state regulations governing HCBS programs.

Join us as an Operations Manager to lead transformative programs that enhance the quality of life for individuals facing mental health challenges! Your expertise will inspire teams to deliver compassionate, compliant, and innovative services that truly make a difference every day.

Pay: $55,000.00 - $65,000.00 per year

Work Location: In person